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Talent Acquisition Coordinator

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • •
    Communication With Candidates
  • •
    Non-Verbal Communication
  • •
    Multitasking
  • •
    Time Management
  • •
    Teamwork
  • •
    Results Focused
  • •
    Detail Oriented
  • •
    Relationship Building
  • •
    Problem Solving

Roles & Responsibilities

  • Prior experience in Talent Acquisition or equivalent, preferably in the call center or staffing environment.
  • Strong communication skills, both verbal and written.
  • Strong understanding of hiring processes, best practices and organizational skills.
  • Proficient in using an applicant tracking system (ATS).

Requirements:

  • Facilitate and handle all administrative tasks during the hiring and onboarding process.
  • Create candidate profile pages for client endorsements, including video profile coordination and requirement follow-ups.
  • Advise candidates on pre-employment requirements (BYOD specifications, signed offer letters, background checks) and ensure new hires receive onboarding details (welcome email and credentials).
  • Monitor and track progress of all hiring and onboarding steps, coordinate pre-employment medical exam steps, and collaborate with other departments as needed to support talent acquisition and meet KPIs.

Job description

Work Setup: Remote

Start Date: ASAP

Equipment Provision: Company provided

Schedule: Flexible, Including night shift

The Talent Acquisition Coordinator is responsible for all administrative tasks in the hiring process ensuring exemplary candidate experience and a smooth candidate transition into the organization. Additionally, this position will act as an onboarding ambassador to new hires ensuring they have provided all necessary pre-employment paperwork to allow for a smooth transition in the organization.

What does a day in the life of a Talent Acquisition Coordinator look like?

  • Facilitate and handle all administrative tasks during the hiring and onboarding process
  • Create candidate profile pages in preparation for client endorsements, which includes video profile coordination, profile creation and following up with requirements
  • Advise candidates of all necessary pre-employment requirements such as BYOD specifications, extending and receiving signed offer letters, initiating background check requests, etc. 
  • Ensure all new hires receive their New Hire Onboarding details such as their welcome email and company credentials
  • Coordinate with candidates for pre-employment medical exam steps
  • Monitor and track the progress of all necessary steps during the hiring and onboarding process of each candidate or new hire
  • Assist with sourcing or other tasks as needed
  • Collaborate with other departments as needed to support talent acquisition efforts
  • Adhere to company policies and procedures
  • Meet or exceed performance targets for related KPIs 
  • Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules
  • Collaborate with other departments as needed 
  • Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
  • Perform other duties as assigned

What are the required qualifications for a Talent Acquisition Coordinator?

  • Prior experience in Talent Acquisition or equivalent, preferably in the call center or staffing environment
  • Strong communication skills, both verbal and written
  • Strong understanding of hiring processes, best practices and organizational skills
  • Strong problem-solving skills
  • High attention to detail 
  • Ability to work in a fast-paced environment and multi-task
  • Proficient in using an applicant tracking system (ATS)

Core Competencies:

  • Customer/Client Focus
  • Onboarding Support
  • Communication & Relationship Building
  • Applicant Tracking System (ATS) Proficiency
  • Time Management & Organization
  • Detail-oriented
  • Problem Solving Skills
  • Team Player
  • Results Driven


Ninja Perks and Benefits

*Full time employees

  • Competitive compensation
  • Adherence to government-mandated benefits
  • Retirement Savings Program with Company Matching
  • Life Insurance
  • HMO on day 1
  • Paid time off, birthday leave
  • Bonus and incentive plans
  • Opportunities for skills training and personal and professional development

Experience infinite fun so you can have infinite growth. Discover a better way to grow at SupportNinja Are you ready?

If you are interested, you can access your instant interview here: https://alpharun.com/i/9AuiQ9IcXpfBtfdJcLJVQ

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