Key Facts

Remote From:

Full time

Mid-level (2-5 years)

Hard Skills

Internet Protocol Telephony Capacity Planning Cisco Networking Systems Engineering Access Control Facility Authentication Protocols Web Services Wcf Data Services Virtual Private Networks (VPN) Simple Object Access Protocol (SOAP) Cisco IOS Telepresence Terminal Access Controller Access-Control System (TACACS) Project Collaboration Help Desk Support

Other Skills

•
Customer Service
•
Leadership

Roles & Responsibilities

Bachelor's degree in Computer Science or related field
Cisco Certified Network Associate (CCNA) Collaboration
ITIL Foundation Certificate
CCNA Route/Switch
CCNA Voice
Cisco Certified Entry Networking Technician (CCENT)
Three to Five years IT experience

Requirements:

Analyze and improve voice and data technologies
Perform capacity planning and systems engineering
Record trends that may develop into issues
Evaluate voice and data communication systems
Research voice and data technologies
Recommend and implement communication systems
Maintain and support network VoIP infrastructure
Document and improve telecommunications environment

Perfict

Human Resources, Staffing & Recruiting

About Perfict

Perfict Global is an IT consulting services provider, focused on providing innovative and successful business workforce solutions. Providing specialized staffing and recruitment solutions for our clients, we have quickly become the technology specialist staffing and Recruitment Company of choice for many employers across the US. Our talented team of recruitment professionals serve as more than just a supplier to our customers, we act as a trusted business partner and work as an extension of our client's internal teams, offering the following solutions: • Temporary Staffing • Temp-to-permanent Placements • Permanent Recruitment • Specialized Executive Search

Company type: Scaleup

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 51 - 200

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Job description

About Us:
Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies. Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex business and technology, participate in implementation activities and collaborate in new ways to meet client needs.

We provide excellent benefits such as Medical, Dental, Vision ++ a fun company to work!!!

Job description:

Analyzing and improving voice and data technologies within the Reemployment Assistance (RA) environment.
Performing capacity planning and systems engineering for enterprise Cisco Systems in conjunction with remote sites.
Recording trends that may develop into issues.
Evaluating and assessing voice and data communication systems.
Researching voice and data technologies for the appropriate COM solutions.
Recommending and implementing voice and data communication systems and improvements.
Maintaining, tuning, and supporting network Voice Over Internet Protocol (VOIP) and communication infrastructure.
Developing product specifications for VOIP and telecommunications.
Documenting and improving the operational telecommunications environment.

Required Experience:

Bachelor's degree in Computer Science, Information Systems, or other related field, or equivalent work experience.
Industry certifications for the following areas, to include (but is not limited to):
- Cisco Certified Network Associate (CCNA) Collaboration.
- Information Technology Infrastructure Library (ITIL) Foundation Certificate.
- CCNA Route/Switch.
- CCNA Voice.
- Cisco Certified Entry Networking Technician (CCENT).
- Cisco VTVS2 (Telepresence Training).
Three to Five (3-5) years of IT work experience with telecommunications and multiplatform environments, including the following:
- Cisco – Internetworking Operating System (IOS), Scalable Link Interface (SLI), Access Control System (Client) Remote Authentication Dial-In User Service (RADIUS) and Terminal Access Control Access System (TACAS+).
- Voice over Internet Protocol (VOIP).
- Virtual Private Network (VPN).
- Windows Communication Foundation (WCF) (Word Service Description Language (WSDL), Simple Object Access Protocol (SOAP).
Three to Five (3-5) years of experience in providing technical support for maintenance over new and existing telecommunications services.
Three to Five (3-5) years of experience in providing customer service for client reported issues requiring technical assistance.
Leadership experience with managing and completing complex projects relevant to telecommunications services.
Experience in participating in the management and completion of complex projects relevant to telecommunications services as a team member.
Experience and understanding of COM policy and procedure for IT services and telecommunication services as it applies to the project at hand.