Operations Coordinator (Remote)

Operations Coordinator (Remote) – Health & Wellness Clinics | UK-Based Business
Location: Remote (Must be available during UK hours – GMT)
Engagement: Part-time, 20–30 hours/week with potential to grow

Our client, a dynamic and fast-growing UK-based health and wellness business with two busy clinics, is looking for an organized, proactive, and detail-oriented Operations Coordinator to support the director and streamline day-to-day operations. This role is ideal for someone who thrives in a fast-paced environment, takes initiative, and enjoys creating order, accountability, and efficiency within a team.

Key Responsibilities

In this role, you'll work closely with the owner and wider team to ensure operations run smoothly and systems are consistently improved. Your tasks will include:

• Holding team members accountable to weekly performance metrics via Slack, WhatsApp, and reminders
  
• Compiling weekly reports on Facebook/Google ad performance and general marketing results
  
• Uploading video content to YouTube and TikTok with SEO-optimised titles, tags, and descriptions
  
• Managing and scheduling posts on LinkedIn and coordinating weekly blog email campaigns
  
• Organizing and triaging the shared email inbox and calendar – prioritizing effectively
  
• Handling occasional client concerns and overflow calls, and booking follow-up appointments as needed
  
• Creating and updating Standard Operating Procedures (SOPs) for internal workflows
  
• Supporting onboarding processes for both new clients and team members
  
• Managing staff rotas for chiropractors and front desk staff
  
• Logging clinic expenses and issuing invoices when necessary
  

Tools You'll Use

• Google Workspace (Docs, Sheets, Calendar)
  
• Gmail
  
• Canva
  
• Zoom
  
• Meta Business Suite & Google Ads
  
• Keap CRM / Go High Level
  

Don’t worry if you’re unfamiliar with a few of these tools – as long as you're resourceful and a quick learner, you’ll be able to pick them up.

Requirements

About You

We’re looking for someone who is:

• A strong and confident communicator, especially in writing
  
• Able to respectfully but firmly keep the team on track
  
• Calm under pressure and focused on solutions
  
• Highly organized, proactive, and thrives on taking initiative
  
• Genuinely interested in health, wellness, or the healthcare space (a plus, not a must!)
  

If you're excited by the idea of playing a central role in the operations of a mission-driven healthcare business, and you love making life easier for others while keeping teams accountable, we’d love to hear from you.

Apply now to join a forward-thinking, growing business where your input will truly make a difference.