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Customer Service Representative - Lebanon

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • β€’
    Customer Service
  • β€’
    Sales
  • β€’
    Computer Literacy

Roles & Responsibilities

  • Good English Written Communication
  • Sales experience
  • Customer Service Experience
  • Computer Skills
  • Good Typing Speed
  • Min 3-5 years of relevant experience

Requirements:

  • Book salon services through booking software
  • Upsell and add on services to the booking
  • Answer customer inquiries about services products
  • Provide general customer service

Job description

Purpose:  

This Job Location is in Lebanon working remotely from an office space.

Will be responsible for booking salon services by phone, live chat and social media.


Responsibilities:   

  1. Book salon services through the salon booking software

  2. Upsell and add on services to the booking. 

  3. Answer customers inquiries about services & products.

  4. Provide general customer service








Requirements


Required Role Competencies:

  1. Good English & Written Communication. 

  2. Sales experience. 

  3. Customer Service Experience.

  4. Computer Skills

  5. Good Typing Speed

  6. Min 3-5 years of relevant experience




Benefits


Pay Package:

  1. Salary: Great Salary (Get Paid in USD) + Sales Commission

  2. 21 days paid Vacation + & up to 10 paid local holidays

  3. Other Benefits will be discussed in interview




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