Role overview

Qualifications

No prior experience required
Strong communication and people skills
Positive attitude and willingness to learn
Self-motivated and dependable mindset

Responsibilities

Communicate with clients through phone and Zoom appointments
Provide professional support and benefits information
Build and maintain positive client relationships
Assist with scheduling appointments and client follow-up

Key facts

Remote from: Norway
Full time
Customer Service Representative (B2B)
English

Hard skills

Virtual Telecommunications Access Methods Positive Psychology

Other skills

Customer Service
Communication
Relationship Building
Self-Motivation
Reliability

About the company

American Income Life Insurance Company

American Income Life is an international company protecting working families in the United States, Canada, and New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York. American Income Life has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.

Company details

Company size5001 - 10000

Links

Website LinkedIn See all jobs

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Job description

Location: 100% Remote
Schedule: Flexible

Are you looking for a work-from-home opportunity with growth potential, flexibility, and full training provided? AO is seeking motivated individuals to join our remote customer service team—no prior industry experience required.

If you enjoy helping others, building relationships, and working in a supportive environment, this could be the perfect opportunity to start a rewarding long-term career from home.

About the Role

As a Remote Customer Service Representative, you’ll connect with clients virtually, provide support and information regarding benefits and coverage options, and help deliver exceptional customer experiences.

This role combines customer service, communication, and relationship-building in a fully remote environment with ongoing mentorship and professional development.

What We Offer

100% Remote Work-From-Home Flexibility
Full Training & Mentorship Provided
Weekly Pay plus performance-based bonuses
Flexible Scheduling Options
Leadership Development & Advancement Opportunities
Health Insurance Reimbursement Program
Incentive Trips, Recognition Programs & Performance Rewards
Positive, team-oriented company culture

Key Responsibilities

Communicate with clients through phone and Zoom appointments
Provide professional support and benefits information
Build and maintain positive client relationships
Assist with scheduling appointments and client follow-up
Participate in ongoing training and development programs
Contribute to a supportive and collaborative remote team environment

Qualifications

No prior experience required
Strong communication and people skills
Positive attitude and willingness to learn
Self-motivated and dependable mindset
Comfortable working independently in a remote setting
Basic computer and virtual communication skills

Why Join AO?

At AO, we believe in developing people from within. Many of our leaders started in entry-level customer service roles and advanced through mentorship, training, and performance.

If you’re ready to begin a flexible remote career with real growth potential, we encourage you to apply today.

👉 Start your work-from-home career with AO and discover the opportunity to grow, succeed, and make a meaningful impact.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.