Basic proficiency in Excel or Google Sheets is mandatory.
Understanding of Excel formulas, formatting, and data entry.
Comfortable working in a fast-paced environment with quick decision-making skills.
Strong project management, organization, and communication skills.
Requirements:
Support fulfillment for delivery services and ensure compliance with dropoff expectations.
Conduct photo reviews to train machine learning models and provide feedback to drivers.
Review and grade dropoff photos, uploading scores for model training and driver ratings.
Engage with drivers and customers to provide feedback and improve dropoff processes.
Job description
LeadStack Inc. is an award winning, one of the nation's fastest growing, certified minority owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.
Job Details:
Job Title: Project Coordinator Duration: 03 Months Location: Remote Hours: 35 hours per week - Schedule will be assigned once the candidate is in the role (will include weekends).
Description: We are building a new team to support us in driving dropoff success/ compliance, and whose work will help shape the future of our driver product / UX for one of Client's biggest bets
You will... - Support fulfillment for our delivery service and help drive compliance to drop off expectations - Conduct Photo Reviews of Dasher Photos to train a Machine Learning photo verification model and provide real-time feedback to Runners on bad photos - Grade and review dropoff photos as drivers take them - Upload photo scores into our platform for Machine Learning Model training and our upcoming Driver Ratings Product work - Outreach to Dashers to provide feedback about their photo - Assist in Dropoff Intelligence Processes and Workflows - Outreach to customers to encourage providing dropoff instructions on difficult buildings (apartments, multi-tenet units) to help our drivers be successful on dropoff - Follow our address-matching process to scrape historical Client orders in order to edit dropoff instructions for dashers Ad-Hoc fulfillment investigations
What we're looking for: - Must have basic proficiency in Excel/Google Sheets [mandatory] - Understand excel formulas, formatting, data entry - Preferred: Comfortable w/ Pivot Tables, cleaning data and experience pulling data with pre-built queries - Ability to be comfortable in a fast-paced environment [making quick decisions, escalating issues] - Strong project management, organization and communication skills. - Should be detail oriented!
Previous work history that would be a good fit for this role: - Experience with monitoring parcel delivery monitoring and/or fraud (example: UPS/Fedex parcel fraud or compliance) - Data Entry in logistics monitoring or coordinator - Consulting or data analytics with delivery of goods
