Virtual Assistant 0716 Colombia

About the client:

Our client is a fastgrowing digital marketing agency in the United States, specializing in home services such as painting and roofing. They are known for delivering reliable, highquality solutions with a strong focus on customer satisfaction, quick response times, and transparent communication. As they continue to expand, they are looking to bring on a dedicated virtual team member to support administrative tasks and strengthen their digital presence.

About the role:

We are hiring a Virtual Assistant to support our clients daily operations in the home services sector. This position involves managing appointment scheduling, responding to client inquiries, maintaining a professional online presence, and providing general administrative support. The ideal candidate is proactive, detailoriented, and experienced in supporting fastpaced service businesses.

Experience in a Digital Marketing Agency is required.

Experience in the home services industry is required.

What you’ll be doing:

• Answer customer calls and emails, providing friendly and professional support.
  
• Schedule appointments, service calls, and followups using CRM and scheduling tools.
  
• Keep calendars up to date to prevent overlaps or missed bookings.
  
• Create and post social media content (Facebook, Instagram, Nextdoor) to promote services and offers.
  
• Design simple visuals or service promotions using Canva (or similar tools).
  
• Monitor and respond to messages, reviews, and comments on social media promptly.
  
• Track and follow up with leads; input data accurately into the CRM system.
  
• Send estimate templates, service confirmations, and followup emails.
  
• Manage task lists and help coordinate communication between field staff and customers.
  
• Perform ad hoc admin tasks such as invoicing support, file management, or data entry.
  

• Who are we looking for?

  • Minimum 2 years of experience as a Virtual Assistant or Admin Support, preferably in a servicebased business.
  • Experience with appointment scheduling and calendar tools (e.g., Google Calendar, Calendly).
  • Familiarity with CRMs like Housecall Pro, Jobber, ServiceTitan, or similar.
  • Skilled in Canva or other design tools for creating engaging content.
  • Proficient in social media tools (e.g., Meta Business Suite, Buffer, or Later).
  • Excellent communication skills in English (written and spoken).
  • Highly organized, responsive, and capable of working independently.
  • A strong problemsolver with a customerfirst mindset.
  • Prior experience supporting home services, trades, or fieldbased teams is a plus.
    

  • Position: Virtual Assistant

    Remote Status: Fully Remote

    Preferred Location: Global

    Working Hours: 9 AM – 6 PM EST
    

    Salary: USD 1000 1300

    Internal Job ID: 0716