Danish Speaking Customer Care Agent

Patrique Mercier Recruitment FR is looking for a Danish Speaking Customer Care Agent to join our dedicated team. If you are passionate about helping people and are fluent in Danish, this position offers a great opportunity to provide exceptional service to our Danishspeaking clients.

Responsibilities

• Deliver excellent customer support to Danishspeaking clients via phone, email, and chat.
• Handle customer inquiries, address concerns, and provide effective solutions.
• Ensure a high level of customer satisfaction by resolving issues promptly.
• Document customer interactions accurately within our CRM system.
• Maintain thorough knowledge of our products and services to assist customers effectively.
• Collaborate with colleagues to improve customer service processes and overall experience.
• Participate in training sessions to enhance customer service skills and product knowledge.

• Requirements

  • Fluency in Danish and English, both written and spoken.
  • Experience in customer service or a related field is an advantage.
  • Strong communication and interpersonal skills.
  • Proven ability to resolve customer issues and ensure satisfaction.
  • Familiarity with customer service software and Microsoft Office Suite.
  • Meticulous attention to detail and strong organizational skills.
  • A commitment to providing outstanding customer service.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...