Knowledge of jewellery products and market trends.
Excellent communication and relationship-building abilities.
Educational background in marketing, sales, or related fields is preferred.
Requirements:
Oversee and motivate the sales team.
Develop and maintain customer relationships.
Identify and implement effective sales strategies.
Collaborate with marketing and product development teams.
Job description
We are looking to employ a salesdriven and customeroriented sales officer to oversee our sales team and determine the most effective solutions to increase company sales.
Developing and sustaining longlasting relationships with customers.
Calling potential customers to explain company products and encourage purchases.
Answering customers questions and escalating complex issues to the relevant departments as needed.
Developing indepth knowledge of company products.
Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
Collaborating with the marketing department to ensure that the company is reaching its target audience.
Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
Preparing costbenefit analyses for prospective and existing customers to determine the most suitable purchase options.
Analyzing competitors products to determine product features, benefits, shortfalls, and market success.