Key Facts

Remote From:

Poland

Full time

English

Roles & Responsibilities

Strong communication skills and ability to work remotely.
Experience in customer service or client relations.
Basic understanding of the tech industry and software development.
No specific educational background required, open to diverse candidates.

Requirements:

Respond to customer inquiries and provide support.
Assist potential clients with information about HeroCoders services.
Maintain positive relationships with clients and partners.
Participate in team meetings to improve service quality.

HeroCoders

About HeroCoders

👋Hi, welcome to HeroCoders. Our work management and team collaboration software helps you work simpler, faster and safer. More than 50,000 companies use our Cloud-based technology and it's consistently ranked among the top apps in the Atlassian Marketplace. Teams working in Atlassian, Microsoft Teams and monday.com use our technology daily to improve processes, increase productivity and save time. From humble beginnings, we’ve grown to become an Atlassian Platinum Marketplace Partner trusted by companies of all sizes to help them succeed with tools that take the hassle out of work. We believe technology can make working and collaborating less of a chore. With our tools, our customers manage, track and report their daily work in Jira and beyond. Issue Checklist for Jira, available in Free and Pro versions in the Atlassian Marketplace, helps teams handle agile processes including Acceptance Criteria and Definition of Done while our Cloud-based Checklist for Jira Enterprise app allows larger corporations to scale safely and with ease. Clockwork Automated Time Tracking, available in Free and Pro versions, is a timesheet management solution for busy teams that need maximum flexibility and accuracy when tracking and reporting time spent on tasks. Our Support team are our front line heroes, always putting our customers first. Time and time again our customers tell us about the amazing support they received when needed. HeroCoders was founded in Poland in 2018 by friends Pawel Niewiadomski and Jacek Jaroczynski. Today we employ 20 people worldwide including team members in Mexico, Croatia, Democratic Republic of Congo and Canada to name just a few. We work remotely and it works great. Our culture is one of inclusivity, community and mutual respect. We make time to meet IRL too, most recently in beautiful Florence, Italy on our annual company retreat. PS. If you’d like to be our next hero, we’re hiring!

Company type: Startup

Founded: 2018

Company size: 11 - 50

Website LinkedIn See all jobs →

Job description

If you haven't found a perfect match, but you feel HeroCoders is a place for you, please contact us using this generic form and send your application.

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