Strong understanding of banking products and services.
Excellent communication and negotiation skills.
Requirements:
Make outbound calls to promote banking products and services.
Identify and assess customer needs to achieve satisfaction.
Build and maintain customer relationships through follow-up calls.
Meet and exceed sales targets.
Job description
The Telesales Executive for Banking Products will be responsible for selling banking products and services to customers over the phone. They will identify and assess customers’ needs to achieve satisfaction and generate sales. The role requires a strong understanding of banking products and services, as well as excellent communication and negotiation skills.
Key Responsibilities:
Make outbound calls to potential customers to promote banking products and services
Identify and assess customers’ needs to achieve satisfaction
Build and maintain relationships with customers through regular followup calls
Meet and exceed sales targets
Provide accurate information about banking products and services
Handle customer complaints and resolve issues to the customer’s satisfaction
Keep accurate records of customer interactions and sales
Continuously update product knowledge
Provide feedback to management on customer needs and sales trends
Qualifications:
Proven telesales experience
Strong understanding of banking products and services
Excellent communication and negotiation skills
Ability to work independently and as part of a team
