Sense the power of light
The ams OSRAM Group is a global leader in innovative light and sensor solutions. With more than 110 years of industry experience, we combine engineering excellence and global manufacturing with a passion for cutting-edge innovation enabling transformative advancements in the automotive, industrial, medical, and consumer industries. “Sense the power of light” – our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. Around 19,700 employees worldwide drive innovations alongside societal megatrends. Find out more about us on https://ams-osram.com
As Business Unit AMSL Automotive Solutions & Lamps we support our vision and strategy by expanding our leading position in the automotive lighting market in OEM and Aftermarket. We are in a global leadership position in the automotive lamps business in traditional and LED applications and offer industry leading products in LED lighting to global OEM customers (e.g. with exchangeable LED light sources). We also tackle new growth opportunities in the Aftermarket with our automotive care and equipment portfolio.
Your new responsibilities
We are seeking a commercially driven Internal Telesales Executive to support growth within our automotive aftermarket business. This role focuses on re-engaging low-spending and dormant customers, increasing account activity, and maximising sales opportunities through proactive outbound contact and relationship building.
- Contact existing and inactive customers to drive sales and account engagement
- Build strong, long-term customer relationships via regular communication
- Identify customer needs and recommend suitable products
- Promote new products, offers and seasonal campaigns
- Achieve individual sales targets and KPIs
- Maintain accurate CRM records and activity tracking
- Handle customer enquiries efficiently and professionally
- Collaborate with internal teams and external sales colleagues to support growth
- Identify upselling and cross-selling opportunities
- Support customer onboarding to the B2B ordering platform
- Assist with administrative sales tasks and attend trade shows as required
Who we are looking for
- Proven experience in telesales, internal sales or customer service
- Strong telephone communication and relationship-building skills
- Target-driven with a commercial mindset
- Proficient in Microsoft Office and CRM systems
- Highly organised, self-motivated and able to work independently
- Team player with strong interpersonal skills and attention to detail
What we offer:
1. Competitive Salary
2. Pension Scheme: Employer 3%
3. Holidays: 25 days’ paid holiday each year, increasing to 26 after 6 years. Plus, and extra 1 days holiday linked to birthday. Added to that are the 8 recognised Bank Holidays.
4. Life assurance.
5. Company enhanced Sick Pay.
6. Colleague Discounts on RING Products.
7. Health Care Scheme: Private Healthcare
8. Employee Assistance Programme (EAP)
9. Discounts and Eyecare Vouchers.
10. Opportunity to enrol in one of the salary sacrifice schemes for a car or cycle to work.
11. Company enhanced maternity, adoption and paternity pay.
12. Employee Recognition: Rewards for Employee of the Quarter, plus tokens of appreciation at different times during the year, eg on Employee Appreciation Day.
13. Learning and Development: We invest in our people’s development to give them the opportunity to achieve their full potential, which means as part of our Performance Development Review (PDR) process, we focus on regular learning and development opportunities. In addition to specific skills training, RING colleagues have access to OSRAM’s E-learning portal and the newly launched ams-OSRAM University which can also be accessed via LinkedIn.
14. Free On-Site Parking.
15. Working Arrangements: For roles which can be carried out remotely, we offer the opportunity to work from home up to two days per week.
Please contact Johanna Sieber for further information via JOHANNA.SIEBER@AMS-OSRAM.COM or +49 (941) 8502064.
