HR Systems Analyst
Offer summary
Qualifications:
Experience configuring and supporting Workday modules, especially Core HCM and Advanced Compensation., Strong understanding of enterprise SaaS platforms within medium to large organizations., Ability to design, assess, and implement business workflows to improve system usability., Proficiency with low-code automation tools like Workato and data management skills..Key responsibilities:
- Configure and maintain Workday business processes, security, and modules.
- Identify manual workflows and build automations to improve efficiency.
- Troubleshoot and resolve Workday-related issues as Tier 2 support.
- Collaborate with teams to optimize workflows and support system upgrades.
Job description
Job Description
Join the team redefining how the world experiences design.
Hey, gday, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer, so well get straight to the point.
Where and how you can work
Our flagship campus is in Sydney. We also have a campus in Melbourne and coworking spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if youre near one), at home or a bit of both, its up to you.
About the team
Our People (HR) Programs Team act as the conduit between our broader People Group and our internal partners across IT, Procurement, Finance, Legal and Security to deliver on our People Technology goals. People Programs partners with our People Systems team to centrally own and sequence our People tech roadmap, rallying everyone towards a bigpicture, crossteam vision for our tech.
About the role
The Workday HR Systems Analyst plays a crucial role in executing configuration, managing operational health, and enabling automation across Canva’s core Workday modules Core HCM, Advanced Compensation, Employee Voice (Engagement), and Performance Management.
This role sits at the heart of Canva’s tiered People Technology operating model:
Tier 1 (People Ops) handles frontline support and basic configuration.
Tier 2 (People Tech You) delivers safe, businessled configuration of mediumcomplexity changes, leads testing, and partners with IT.
Tier 3 (IT Technical System Owners) manages complex integrations, custom development, platform architecture, and compliance.
As a Tier 2 operator, you’ll configure and test safe changes within Workday, triage and troubleshoot issues, and partner with the People Ops team and IT to keep our platform stable and continuously improving. You’ll also lead the review, redesign, and optimisation of endtoend workflows in Workday to reduce friction, remove unnecessary steps, and align with Canva’s evolving ways of working.
What you’d be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think thats all part of the fun. So this will give you the flavour of the type of things youll be working on when you start, but this will likely evolve.
At the moment, this role is focused on:
- Keeping Workday running smoothly: Configure and maintain Workday business processes, condition rules, security groups, time off rules, and org structure, and modulespecific features within Core HCM, Advanced Compensation, Employee Voice (Engagement), and Performance. Own user role assignments and audit access controls in partnership with IT. Plan, design, and execute endtoend testing cycles for Workday changes, including unit testing, and user acceptance testing (UAT). Develop and maintain reusable test scripts and scenarios to ensure consistency across releases. Partner with People Ops and IT to coordinate integration testing, UAT, gather feedback, and resolve defects before deployment.
- Automate and elevate processes: Identify manual or repetitive HR workflows and build automations using lowcode tools like Workato to redesigning core business processes (e.g., onboarding, job changes, offboarding, approvals) to be more userfriendly, compliant, and efficient.
- Be the first responder: Act as the Tier 2 contact for Workdayrelated issues raised by People Ops or escalated from Tier 1. Conduct root cause analysis and document known issues and fixes. Escalate complex technical or infrastructure issues to IT (Tier 3) when needed.
- Maintain clean, compliant data and deliver actionable insights: Execute and validate bulk data changes (e.g., manager changes, org restructures, location updates). Ensure changes for compensation cycles, performance processes, or other events are accurately reflected in Workday and free from errors. Partner with People Ops to prevent downstream data quality issues and maintain compliance with policies and regulations. Develop and maintain dashboards, reports, and analytics in Workday to provide actionable insights for stakeholders.
- Liaise with vendors and partners: Raise and track support tickets with Workday or thirdparty vendors. Work closely with IT to support Workday platform upgrades and regression testing. Maintain documentation for configuration history, data mapping, and change impact assessments.
- Enable selfservice and readiness: Create engaging, easytofollow guides, knowledge articles, videos, or insystem prompts for Canva users and People Ops teams. Support testing and change communications for Workday feature releases.
- Improve over time: Proactively map currentstate workflows, identify pain points, and propose futurestate designs that improve efficiency, compliance, and user experience. Participate in roadmap planning with Product Owners to prioritise changes that improve scale, accuracy, and usability. Contribute to building AI and automationenabled system capabilities that support operational excellence.
Youre probably a match if you
Enterprise SaaS experience: You’ve configured, supported, or maintained complex platforms, including Workday within medium to large enterprise environments with global footprints.
Workday knowhow: Comfortable navigating Workday modules. Core HCM and Advanced Compensation essential. Bonus for other modules such as Employee Voice (Engagement), and Performance Management , BP frameworks, supervisory orgs, and access roles.
Workflow design skills: Ability to assess, redesign, and implement business processes that enhance system usability and operational efficiency.
Problemsolving mindset: You’re comfortable triaging and resolving system issues and understand how to apply safechange practices.
Automation confidence: You’ve worked with lowcode tools like Workato (or similar) and can build simple to moderately complex flows.
Data fluency: Confident working with large datasets, validating accuracy, and ensuring changes don’t break downstream reporting.
Crossfunctional communicator: Able to explain configuration choices to both technical and nontechnical stakeholders.
AI curious: Interested in experimenting with smart tools and AI agents that can augment user experience or reduce human workload.
Bias for action: You move things forward, solve problems, and take ownership of your space in the system landscape.
Whats in it for you?
Achieving our crazy big goals motivates us to work hard and we do but youll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.
Heres a taste of whats on offer:
Equity packages we want our success to be yours too
Inclusive parental leave policy that supports all parents & carers
An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
Check out lifeatcanva.com for more info.
Other stuff to know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
Please note that interviews are conducted virtually.
Join the team redefining how the world experiences design.
Hey, gday, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer, so well get straight to the point.
Where and how you can work
Our flagship campus is in Sydney. We also have a campus in Melbourne and coworking spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if youre near one), at home or a bit of both, its up to you.
About the team
Our People (HR) Programs Team act as the conduit between our broader People Group and our internal partners across IT, Procurement, Finance, Legal and Security to deliver on our People Technology goals. People Programs partners with our People Systems team to centrally own and sequence our People tech roadmap, rallying everyone towards a bigpicture, crossteam vision for our tech.
About the role
The Workday HR Systems Analyst plays a crucial role in executing configuration, managing operational health, and enabling automation across Canva’s core Workday modules Core HCM, Advanced Compensation, Employee Voice (Engagement), and Performance Management.
This role sits at the heart of Canva’s tiered People Technology operating model:
Tier 1 (People Ops) handles frontline support and basic configuration.
Tier 2 (People Tech You) delivers safe, businessled configuration of mediumcomplexity changes, leads testing, and partners with IT.
Tier 3 (IT Technical System Owners) manages complex integrations, custom development, platform architecture, and compliance.
- Keeping Workday running smoothly: Configure and maintain Workday business processes, condition rules, security groups, time off rules, and org structure, and modulespecific features within Core HCM, Advanced Compensation, Employee Voice (Engagement), and Performance. Own user role assignments and audit access controls in partnership with IT. Plan, design, and execute endtoend testing cycles for Workday changes, including unit testing, and user acceptance testing (UAT). Develop and maintain reusable test scripts and scenarios to ensure consistency across releases. Partner with People Ops and IT to coordinate integration testing, UAT, gather feedback, and resolve defects before deployment.
- Automate and elevate processes: Identify manual or repetitive HR workflows and build automations using lowcode tools like Workato to redesigning core business processes (e.g., onboarding, job changes, offboarding, approvals) to be more userfriendly, compliant, and efficient.
- Be the first responder: Act as the Tier 2 contact for Workdayrelated issues raised by People Ops or escalated from Tier 1. Conduct root cause analysis and document known issues and fixes. Escalate complex technical or infrastructure issues to IT (Tier 3) when needed.
- Maintain clean, compliant data and deliver actionable insights: Execute and validate bulk data changes (e.g., manager changes, org restructures, location updates). Ensure changes for compensation cycles, performance processes, or other events are accurately reflected in Workday and free from errors. Partner with People Ops to prevent downstream data quality issues and maintain compliance with policies and regulations. Develop and maintain dashboards, reports, and analytics in Workday to provide actionable insights for stakeholders.
- Liaise with vendors and partners: Raise and track support tickets with Workday or thirdparty vendors. Work closely with IT to support Workday platform upgrades and regression testing. Maintain documentation for configuration history, data mapping, and change impact assessments.
- Enable selfservice and readiness: Create engaging, easytofollow guides, knowledge articles, videos, or insystem prompts for Canva users and People Ops teams. Support testing and change communications for Workday feature releases.
- Improve over time: Proactively map currentstate workflows, identify pain points, and propose futurestate designs that improve efficiency, compliance, and user experience. Participate in roadmap planning with Product Owners to prioritise changes that improve scale, accuracy, and usability. Contribute to building AI and automationenabled system capabilities that support operational excellence.
Enterprise SaaS experience: You’ve configured, supported, or maintained complex platforms, including Workday within medium to large enterprise environments with global footprints.
Workday knowhow: Comfortable navigating Workday modules. Core HCM and Advanced Compensation essential. Bonus for other modules such as Employee Voice (Engagement), and Performance Management , BP frameworks, supervisory orgs, and access roles.
Workflow design skills: Ability to assess, redesign, and implement business processes that enhance system usability and operational efficiency.
Problemsolving mindset: You’re comfortable triaging and resolving system issues and understand how to apply safechange practices.
Automation confidence: You’ve worked with lowcode tools like Workato (or similar) and can build simple to moderately complex flows.
Data fluency: Confident working with large datasets, validating accuracy, and ensuring changes don’t break downstream reporting.
Crossfunctional communicator: Able to explain configuration choices to both technical and nontechnical stakeholders.
AI curious: Interested in experimenting with smart tools and AI agents that can augment user experience or reduce human workload.
Bias for action: You move things forward, solve problems, and take ownership of your space in the system landscape.
Equity packages we want our success to be yours too
Inclusive parental leave policy that supports all parents & carers
An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
Check out lifeatcanva.com for more info.
Other stuff to know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
Please note that interviews are conducted virtually.
Whats in it for you?
Achieving our crazy big goals motivates us to work hard and we do but youll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.
Heres a taste of whats on offer:
Youre probably a match if you
As a Tier 2 operator, you’ll configure and test safe changes within Workday, triage and troubleshoot issues, and partner with the People Ops team and IT to keep our platform stable and continuously improving. You’ll also lead the review, redesign, and optimisation of endtoend workflows in Workday to reduce friction, remove unnecessary steps, and align with Canva’s evolving ways of working.
What you’d be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think thats all part of the fun. So this will give you the flavour of the type of things youll be working on when you start, but this will likely evolve.
At the moment, this role is focused on:
Required profile
Experience
Other Skills
- Problem Solving
- Lateral Communication
- Analytical Thinking
- Communication
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