Senior Product Designer (P) - FinTech

Senior Product Designer I 

About You

You’re looking for an environment, team, and role where you’ll thrive and do the best work of your career. That’s why, as a Fintech Senior Product Designer at HubSpot:

• You’ll have a “seat at the table” from Day 1. Your partners and peers know what you do, greatly value it, and expect you to have strong opinions.
• You’ll co-own a significant part of the product with your partners and you’ll all have the autonomy you need to drive its strategy and vision.
• You’ll never have to guess about how to get promoted. We support you with clear expectations and career paths.
• You’ll be able to work where and how you work best: at home, the office, or any mix of both

About the opportunity

Fintech sits at the intersection of the customer experience, business strategy, and revenue. Our mission is to power the seamless transactions between HubSpot and our customers through value-driven experiences. With a global market, our technologies need to support modern, rapidly changing requirements and a competitive pricing and packaging strategy, all while serving the complex customer buying and subscription management needs of a B2B SaaS company. We embody all aspects of growth and monetization design thinking in our work to deliver value iteratively and at scale.

As a Senior Product Designer in Fintech, you’ll focus on how pricing and packaging impacts our billing and buying journeys, working closely with finance and revenue strategy partners as well as your product and engineering partners. This product area orchestrates seamless purchasing with and without sales-assisted processes - a unique opportunity to create value for the business as well as end customers at scale! This experience will scale over time to support complex functionality to enables HubSpot’s go-to-market efforts. You’ll be crafting solutions for high impact moments in our internal users’ and our customers’ journey.

Here’s what success in your role looks like

• Co-create a shared strategy, vision, and cohesive roadmap for the future of this product area in partnership with product management and engineering peers
• Drive alignment, set goals, and drive understanding and motivation with your partners and team, leveraging compelling journey scenarios, information architecture, interaction flows, and visual designs to tell the story.
• Bring AI first concepts to the table in order to align scope, speed, and quality as a driver of outcomes
• Proactively collaborate closely with your team, researchers and content designers to create, refine, and iterate on new and existing experiences
• Own your work. Design autonomously and with customer experience in mind to develop your POV on your design solutions, using our Trellis design system for a fast, efficient process with fewer handoffs.
• Mentor other designers as you play an active role in growing HubSpot’s UX team and culture

You’ll love this role if you

• Possess a high level of comfort navigating complex and ambiguous systems with a tinker’s mindset
• Ownership mindset: you know how to focus your time and energy against priorities for maximum impact.

• Have case studies of your experience in delivering successful, intuitive products and systems with measurable customer and business impact and can tell a clear story.

• Proactively collaborate on strategy and vision with partners, leaders, and teams because you understand how your projects align with and advance a company-wide strategy
• Hold a high bar for craft quality while owning the end-to-end design process, from discovery through high-fidelity prototypes, and are adept at partnering with engineers to get the details right

• Enjoy mentoring, coaching for growth, aligning on goals, and driving accountability at all levels

About UX at HubSpot

Our UX team is a passionate and diverse group of more than 200 product designers, content designers, researchers, and design ops folks who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. And we design and deliver a crafted experience to our customers by setting a high bar on ease of use. We involve our customers in every step of our development process. And we strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too!

Want to know more about product design at HubSpot?

• The possibilities of “and” — prioritizing usability alongside feature growth
• By the people, for the people: keeping your design system evergreen
• See all HubSpot UX blog posts

One more thing you should know…

There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem “standard”—and that’s okay! We really value people who bring unique perspectives and add new knowledge to our team.

But you might not feel like you “check all the boxes” as you read this job post. We get it. And we feel these things ourselves, too. But we hope you’ll apply anyway because we’ll take great care in working with you. 🧡

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

About HubSpot

HubSpot helps millions of organizations grow better, and we’d love to grow better with you. Our business  builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 3M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.