Offer summary

Qualifications:

Bachelor’s Degree in Business, Marketing, Communications, Finance, or related field., At least 5 years of experience in channel sales or partner management, preferably in SaaS., Minimum of 3 years of experience working with SHI or similar partners., Strong communication skills and ability to work collaboratively across teams..

Key responsibilities:

Support and execute CrashPlan’s channel strategy and partner programs.

Identify, recruit, and onboard new channel partners including resellers and MSPs.

Manage relationships with partners like SHI to drive revenue and market growth.

Provide training, enablement, and performance reporting to partners.

Job description

Description

Channel Account Manager - Remote, US

Preference will be given to candidates based locally in Austin, TX.

Who We Are:

CrashPlan® provides cyber-ready data resilience and governance in a single platform for organizations whose ideas power their revenue. With its comprehensive backup and recovery capabilities for data stored on servers, on endpoint devices, and in SaaS applications, CrashPlan’s solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide. From ransomware recovery and breaches to migrations and legal holds, CrashPlan’s suite of products ensures the safety and compliance of your data without disruption.

What You Will Be Doing:

We are recruiting for a Channel Account Manager to help drive the growth and success of our partner ecosystem reporting to the Director of Channel Sales. In this role, you will support the development and execution of our channel strategy, working closely with resellers, MSPs, and distributors to expand CrashPlan’s market presence. You’ll play a key role in managing our SHI partner relationship, enabling partner success, and achieving revenue goals.

Key Responsibilities:

Support the execution of CrashPlan’s channel strategy and partner program
Identify, recruit, and onboard new channel partners including resellers, MSPs, and distributors
Manage and grow relationships with SHI and additional partners to drive revenue and market expansion
Collaborate with internal teams (sales, marketing, product) to support partner success
Deliver training and enablement programs to ensure partners are equipped to sell CrashPlan solutions effectively
Track and manage a pipeline of partner-led opportunities using CRM tools
Assist in the development of partner business plans and joint go-to-market strategies
Represent CrashPlan at partner events, trade shows, and industry forums
Provide regular reporting on partner performance and channel KPIs

Required Qualifications:

Bachelor’s Degree in Business/Business Administration, Marketing, Communications, Finance or related discipline
5+ years of related channel sales or partner management, preferably in a SaaS environment
3+ years of experience partnering with SHI
Ability to travel frequently as the business needs

Preferred Qualifications:

Ability to work well in a team environment, especially with other departments to ensure partner and customer satisfaction

Strong written and verbal communication skills with the ability to communicate with both internal and external stakeholders and senior leadership

Previous experience with DMRs (Direct Market Resellers) and/or MSPs (Managed Service Providers), and distributors

The on-target earnings (OTE) for this position is $180,000 - 220,000, which includes base pay and variable pay at a 70/30 split. Final compensation will be dependent on various factors relevant to the position and the candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.

CrashPlan values workplace diversity and ensuring an environment of mutual respect. Employment opportunities are available to all applicants without regards to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. We believe that diversity and inclusion are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are proud to be an equal opportunity employer

Required profile