Engagement Manager (Remote)

What you will do

As an Engagement Manager at Bryant Park Consulting, you will report to our Practice Manager and serve as a key leader in our NetSuite delivery practice. You will manage a team of up to 10 project managers, consultants, and analysts, ensuring the successful end-to-end execution of complex NetSuite implementation projects for our portfolio of clients.  This hands-on role requires someone who thrives in dynamic, fast-paced environments and is skilled at navigating complex client situations with professionalism, empathy, and confidence. Our successful Engagement Managers are adept at identifying and resolving conflict before it escalates, using clear communication, active listening, and sound judgment.  The ideal candidate will possess a balanced mindset—independent and self-motivated, but also highly collaborative and willing to ask for help when appropriate. You are comfortable making informed decisions autonomously while recognizing when involvement from leadership or peers is necessary.  In this role, you’ll also serve as a trusted partner to Principal and Senior Consultants leading implementations, providing meaningful support that enhances overall project execution while creating opportunities for shared learning and mutual growth.

• Lead end-to-end NetSuite implementation projects, hands-on where needed (Sponsor, Architect, or PM for strategic/high-visibility projects).
• Manage and develop a delivery team, promoting a culture of accountability, curiosity, and mutual support.
• Consistently act as an advocate for your team and your clients, especially in high-stakes or ambiguous situations.
• Proactively identify potential conflict within teams or with clients and utilize strong interpersonal and negotiation skills to address issues constructively.
• Foster transparent communication on project scope, timelines, and challenges; escalate problems appropriately when they arise.
• Mentor and provide support to Principal and Senior Consultants on projects by leveraging your diverse experience in both delivery execution and client interaction, while seeking opportunities for them to learn from your domain expertise.
• Guide your team through discovery, business process design, system configuration, testing, training, deployment, and post-go-live support.
• Operate effectively within budgets and client expectations, and promote a strong internal planning and delivery discipline.
• Collaborate with other Engagement Managers and leaders across verticals to grow our practice and continuously improve methods and tools.
• Contribute to business development activities, such as scoping new work and participating in pitch efforts.
• Participate in internal initiatives, including knowledge sharing, team enablement, and operational process improvements.

Qualifications

• Bachelor's or Advanced degree in Business, Accounting, Computer Science, or Information Systems
• 6+ years of hands-on NetSuite configuration and consulting/administration experience, 8+ full life cycle implementations
• NetSuite Certifications heavily preferred - ERP Consultant, Administrator
• Strong interpersonal communication, conflict resolution, and change management skills
• Strong organizational, project management, and time management skills
• Ability to successfully manage client and team interactions, and communicate with technical and non-technical audiences
• Strong background in finance/accounting, supply chain, consulting services, and/or industry specific experience
• Capable of designing end-to-end solutions with SuiteCloud Platform tools (SuiteBuilder, SuiteFlow, SuiteScript, SuiteTalk)
• Extensive familiarity with data migration plan and procedures and hands-on experience completing Go-Live cutover data loads
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
• Ability to work efficiently and effectively in a virtual environment and comfortable leading conference onsite workshops
• Experience managing a team of 5+ consultants working across multiple engagements

Desirable:

• Advanced NetSuite Module Experience: Multi-book Accounting, SuiteBilling, Advanced Revenue Management (ARM), Field Services Management (FSM), Zone & Co. products (i.e. ZoneBilling, ZoneCapture, ZoneApprovals, etc.)
• Integration toolset expertise with Celigo, Boomi, Workato
• Certified NetSuite SuiteCloud Developer (are you 'techno-functional'?)
• Certified Public Accountant (CPA) and/or Audit Experience
• MBA, Masters, or other advanced degrees

Salary Range: $150,000 to $190,000

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.