Offer summary

Qualifications:

Over 10 years of experience in knowledge management or related fields., Proficiency in Confluence, SharePoint, and Power BI., Strong skills in documentation, content organization, and digital knowledge bases., Experience working with cross-functional teams in regulated industries like finance or SaaS..

Key responsibilities:

Build and maintain knowledge repositories and documentation sites.

Organize project artifacts, SOPs, and cross-team documentation.

Create dashboards and reports using Power BI for project monitoring.

Promote best practices in documentation and knowledge sharing.

Job description

We are seeking a highly organized and resourceful Knowledge Management Specialist to support a dynamic Banking team. This individual will play a key role in organizing project artifacts, building scalable knowledge repositories, and streamlining collaboration across departments using tools such as Confluence, SharePoint, and Power BI.
The ideal candidate is not only technically proficient but also designminded, documentationsavvy, and thrives in fastpaced, crossfunctional environments. This is a great opportunity to help build the internal infrastructure that supports innovation and transparency at scale.

Key Responsibilities:

Build, maintain, and improve knowledge repositories and internal documentation sites using Confluence and SharePoint.
Organize and centralize project artifacts, standard operating procedures, and crossteam documentation.
Design and manage document libraries, templates, and content structures for ease of navigation and access.
Collaborate with project managers, product teams, and stakeholders to ensure documentation is accurate, accessible, and uptodate.
Use Power BI to assist with the creation of visual dashboards and reports that help stakeholders monitor project performance and team metrics.
Identify gaps in documentation or knowledge sharing and propose scalable, sustainable solutions.
Promote documentation best practices and drive adoption of knowledgesharing tools across the organization.
Ensure compliance with internal policies and external regulations, particularly in relation to data handling and financial services standards.