Italian Speaking Ecommerce Support Specialist work from home in Greece

Patrique Mercier Recruitment ES is excited to offer an excellent opportunity for an Italian Speaking Ecommerce Support Specialist to work from home anywhere in Greece! If you have a passion for ecommerce and customer service, this is a perfect fit for you! In this role, you will play a crucial part in assisting Italianspeaking customers with their online shopping experience, addressing inquiries, and providing support for any issues they may encounter.

Your ability to communicate effectively and provide insightful solutions will enhance our customers journey, ensuring a delightful online shopping experience. Join our dedicated team and help us make a difference in the world of ecommerce while enjoying the flexibility of remote work!

Your Responsibilities

• Provide exceptional ecommerce support to Italianspeaking customers via email, chat, and phone.
• Troubleshoot and resolve issues related to online orders, payment processing, and product information.
• Guide customers through the ecommerce platform, ensuring a smooth and enjoyable shopping experience.
• Document interactions and feedback to help improve our services continuously.
• Collaborate with team members to enhance customer service processes and share best practices.
• Participate in ongoing training to stay updated with product offerings and ecommerce trends.

• Requirements

  • Fluency in Italian (both spoken and written) is essential.
  • Strong customer service and communication skills.
  • Experience in ecommerce support or a related field is preferred but not required.
  • Technical proficiency with online platforms and troubleshooting capabilities.
  • A selfmotivated individual with the ability to work effectively in a remote setting.
  • Good organizational skills and attention to detail.
  • A positive attitude and eagerness to assist customers.

  • Benefits

    • · Private Health Insurance
    • · Training & Development
    • · Performance Bonus
    • · 2 Extra Salaries Per Year Fully Paid Training
    • · Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )
    • · Free Greek Lessons, discounts and other perks