Norwegian Speaking Ecommerce Support Specialist

Patrique Mercier Recruitment FR is delighted to announce an exciting vacancy for a Norwegian Speaking ECommerce Support Specialist. This role is perfect for individuals who are passionate about ecommerce and fluent in Norwegian. As a vital part of our team, you will ensure that our Norwegianspeaking customers receive a topnotch online shopping experience by addressing their inquiries and providing effective solutions.

Responsibilities

• Deliver exceptional customer support to Norwegianspeaking clients through email, chat, and phone communications.
• Assist customers with inquiries related to product details, order processing, returns, and payment methods.
• Resolve customer complaints and issues with professionalism and efficiency.
• Accurately manage and process customer orders from start to finish.
• Stay current on product offerings, promotions, and company procedures.
• Work collaboratively with other departments to enhance the overall customer service experience.
• Maintain comprehensive records of customer interactions in the CRM system for accurate followup.

• Requirements

  • Fluency in Norwegian and English, both written and spoken.
  • Prior experience in customer service or ecommerce roles is advantageous.
  • Strong enthusiasm for ecommerce and awareness of online shopping trends.
  • Exceptional communication skills, with a strong focus on customer satisfaction.
  • Experience with customer support applications and CRM systems is a plus.
  • Ability to work independently and manage inquiries in a fastpaced setting.
  • Strong organizational and analytical skills, with an eye for detail.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...