IT Specialty Analyst

CityState

Virginia Beach, VA

Work Shift

First (Days)

Overview:

Overview

Responsible for daytoday support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business clinical needs, evaluate software releases andor new products, and gives recommendations to optimize processes and decrease expenses. Possesses indepth business clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily oncall support to the customer base for applicationrelated issues. Works within a crossfunctional team and with endusers to achieve application integration to meet business clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smallersized projects or components of projects. Coordinates implementation or project planning around software application releases. Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported.

An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Works independently with general supervision. • Problems faced are difficult but typically not complex. • May influence others within the job area through explanation of facts, policies, and practices.

Education

• Bachelors degree in Healthcare Informatics, Nursing, Healthcare Administration, or a related field. xperience in lieu of Bachelor’s Degree
  
  3 years of relevant experience with a degree
  
  5+ years of relevant experience without a degree

• CertificationLicensure

  • No specific education requirements

  • Experience

    • Requires experience in healthcare operations, preferably in surgical services or informatics.
    • Strong analytical and problemsolving skills are essential.
    • Excellent communication and interpersonal skills are necessary for collaborating with diverse stakeholders.
    • Epic experience andor certification in Optime and Cupid applications preferred.

    • We provide marketcompetitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$80,204.80$133,681.60. Additional compensation may be available for this role such as shift differentials, standbyoncall, overtime, premiums, extra shift incentives, or bonus opportunities.

      .

      We provide marketcompetitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$80,204.80$133,681.60. Additional compensation may be available for this role such as shift differentials, standbyoncall, overtime, premiums, extra shift incentives, or bonus opportunities.

      Benefits: Caring For Your Family and Your Career
      • Medical, Dental, Vision plans
      • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
      • Paid Time Off and Sick Leave
      • Paid Parental & Family Caregiver Leave
      • Emergency Backup Care
      • LongTerm, ShortTerm Disability, and Critical Illness plans
      • Life Insurance
      • 401k403B with Employer Match
      • Tuition Assistance – $5,250year and discounted educational opportunities through Guild Education
      • Student Debt Pay Down – $10,000
      • Reimbursement for certifications and free access to complete CEUs and professional development
      • Pet Insurance
      • Legal Resources Plan
      • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
      Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulanceaccessible emergency room that is supported by boardcertified physicians. Sentara Independence houses stateoftheart medical equipment and highlyskilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.
      Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
      
      In support of our mission “to improve health every day,” this is a tobaccofree environment.
      For positions that are available as remote work, Sentara Health employs associates in the following states:
      Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.