Experience in delivering housing management solutions in the social housing sector., Strong technical skills with knowledge of databases and Microsoft Dynamics 365., Ability to run workshops and understand customer requirements., Good communication skills and experience in training and supporting clients..
Key responsibilities:
Conduct customer workshops to gather requirements and map processes.
Specify and document software development needs to enhance solutions.
Collaborate with team members to deliver tailored housing management systems.
Provide training and support to clients and end-users.
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Infinity Group is a leading Microsoft Partner in the UK, offering technology services, solutions, and managed services.
Our mission is to create a more productive and secure way of working by helping organisations do more for less across Dynamics 365, Microsoft 365 and Azure.
We’ll help you think bigger and grow faster by levelling up your IT strategy and accelerating digital transformation.
We do this by bringing together the best people to harness the power of Microsoft to solve business challenges. By aligning your objectives and desired outcomes to Microsoft technologies, we engage with each of our clients as a strategic partner.
With specialist teams across Dynamics 365, Power Platform, Azure, Microsoft 365, and Cyber Security, we’ll address the challenges that businesses face like productivity, efficiency, cost savings, customer service and scalability.
Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing awardwinning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.
With a robust team of over 170 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Finalist for Microsoft Partner of the Year for Dynamics Business Central.
We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.
Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.
We are committed to the wellbeing and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.
Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.
Role Overview:
This is an exciting opportunity where you’ll get the opportunity to provide the delivery of housing management systems into the social housing sector working with the latest Microsoft Dynamics technology and providing services including Business Analysis, Customisation, Testing, Installations, and provide Training and Support to our clients.
What skills and working characteristics should this person have?
Experience in delivering housing management solutions into the social housing sector
Ability to run workshops
Good technical skills including knowledge of databases
Experience across Repairs, Rent Accounting, Service Charges & Asset Management
Ability to understand customer requirements and transform into logical process flows
Confident in presenting final solutions and training to senior users
Functional experience in Dynamics 365 and Power Platform configuration, standard customisation, standard workflows, dashboards, forms, views, and standard reports development. (Desired)
Broad understanding of software development life cycle, development management, release management, data migrations, cutover planning, and early live support.
Ability to communicate effectively at all levels
Enjoy working collaboratively as a team member
As a Housing Consultant, youll be responsible for:
Running customer workshops to understand and document requirements including process mapping
Specification of software developments required to complement the configurations in order to provide the full solution
Working with team members to deliver the solutions required
Attending project meetings
Documentation of solutions
Training customers and endusers
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.