Offer summary

Qualifications:

Proficiency in marketing automation tools, especially HubSpot., Strong understanding of CRM systems and data management., Experience with AI tools and automation processes., Bachelor's degree in marketing, communications, or related field..

Key responsibilities:

Manage and optimize marketing automation workflows.

Integrate inbound data with internal systems for real-time insights.

Implement automation for lead generation, nurturing, and qualification.

Develop dashboards and reporting tools for internal and client use.

Job description

Location: Poland (remotely)

Form of employment: Contract of employment (UoP) or B2B

We are a fast-growing tech company created by experienced international talents. Our product is a top-rated, AI-driven customer service platform for small and medium businesses. Our long-term goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by supporting them with a top-notch, sales-increasing tool. We aspire to become the category-defining company of the AI era of customer success and are in a good position to achieve it.

Here are a few facts about us:

We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024. We currently rate at 4.7/5 in Shopify and G2.
Every month, our widget is viewed by 350 million unique users, which is 4% of the global population.
The new Tidio AI feature (Lyro) - answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! 🚀🤖
We currently hire over 130 fantastic people.
In 2022, we secured $25 mln in a Series B Investment round (check 👉TechCrunch’s article)
In June 2023, our monthly MRR exceeded $1M.

Would you like to see what working with us looks like? Check out our #GrowWithTidio video 🎥👇

We’re looking for a Marketing Automations Specialist who thrives on turning messy systems into clean, automated machines.

You’ll take full ownership of marketing automation, currently shared across the team, and bring structure to how we use HubSpot, AI tools, and reporting platforms. You’ll also help us connect inbound data with internal systems, keep our CRM squeaky clean, and implement external-facing sales insights dashboards for clients.

If you’re excited about turning complexity into clean, scalable processes, using automation and AI to help teams move faster, we’d love to hear from you.

You will be responsible for:

Build and manage inbound/outbound workflows across HubSpot and other tools.
Connect inbound form data with internal platforms to drive real-time insights and routing.
Set up and maintain end-to-end automation for lead generation, nurturing, and qualification.
Roll out clear reporting tools, alerts, and dashboards for internal and client use.
Own HubSpot marketing automation setup and data hygiene.
Automate lead qualification and segmentation (MQLs/SQLs) using workflows and scoring.
Help the marketing team automate repetitive tasks using AI, including building intelligent workflows and agents.

Required profile