Dutch speaking Customer Service Representative Remote

Manage inbound calls, emails, or live chats

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships of trust through open and interactive communication

Provide accurate, valid, and complete information by using the right methodstools

Meet personalcustomer service team targets and callhandling quotas

Keep records of customer interactions, process customer accounts, and file documents

Follow communication procedures, guidelines, and policies

Requirements:

• Proven customer support experience or experience as a client service representative

• Fluent in Dutch

• Good level of English

• Strong focus on customer needs and understanding of how customers can behave

• Strong communication, problemsolving, and active listening skills

• Strong written skills

• Ability to multitask, prioritize, and thrive in a fastpaced and targetdriven environment

• Sense of ownership and pride in your performance and its impact on the company’s success

• What we offer:

  • Full Relocation Support (including flights, accommodation & transportation)

  • Indefinite contract

  • Competitive remuneration package (14 Salariesyear)

  • 10% monthly performance bonus

  • Daily meal voucher in Up Hellas Mastercard

  • Private health insurance + Dental Care

  • Opportunities for international Career through the International Mobility program

  • A challenging working environment

  • Employee events

  • Free gym, wellbeing activities, and a rooftop cinema with Acropolis views

  • Enjoy with your coworkers your lunch break at our new Restaurant

  • You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the wow too. More than your background, it is your motivation and your personality that will make you part of our funloving community.

    Please note that nonEU residents must have a valid work permit in Greece to be considered for employment.

    Concentrix Greece is an equalopportunity employer

    Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

    Location:

    GRC WorkatHome

    Language Requirements:

    Dutch (Required), English

    Time Type:

    Full time

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