Offer summary

Qualifications:

Fluency in Italian, both spoken and written., Previous customer service experience, preferably in travel or airline industry., Ability to work independently in a remote environment with reliable internet., Strong communication and problem-solving skills..

Key responsibilities:

Assist Italian-speaking customers with travel inquiries and booking changes.

Provide support for customer issues to ensure a positive travel experience.

Manage customer interactions efficiently while working remotely.

Maintain high standards of customer service and professionalism.

Job description

Patrique Mercier Recruitment ES is excited to offer an exceptional opportunity for Italianspeaking individuals to join a prestigious airline as a Customer Service Agent, with the flexibility of working from home in Greece!

In this rewarding role, you will assist Italianspeaking customers with their travel inquiries, booking changes, and providing support for any issues that may arise. Your keen attention to detail and empathetic approach will ensure that every customer feels valued and wellcared for, helping them create unforgettable travel experiences.

Working remotely allows you to balance your professional and personal life while enjoying the beautiful surroundings of Greece. If you have a passion for travel and delivering excellent customer service, we would love to hear from you!

Requirements

Fluency in Italian (spoken and written) is required.

Strong dedication to providing exceptional customer support.

Previous experience in customer service, preferably in the travel or airline industry, is a plus.

Ability to work efficiently in a remote setting and manage your own schedule.

Excellent communication and problemsolving skills.

Comfortable using technology and learning new systems.

Must be based in Greece and have reliable internet access for remote work.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· 2 Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )

· Free Greek Lessons, discounts and other perks