Offer summary

Qualifications:

Pursuing a degree in Business, Marketing, or related field., Strong interest in ecommerce, online retail, and customer engagement., Excellent verbal and written communication skills., Familiarity with ecommerce platforms and social media channels..

Key responsibilities:

Assist in managing daily ecommerce store operations, including product listings and inventory.

Engage with customers via live chat, email, and social media to support and promote sales.

Analyze customer feedback and sales data to identify trends and improve the shopping experience.

Collaborate with marketing to implement promotional campaigns and optimize product content.

Job description

Our client in fast fashion sector is seeking a motivated and enthusiastic Ecommerce Sales Associate Intern to join our dynamic team. This internship offers a fantastic opportunity for individuals who are passionate about online sales and customer engagement. As an Ecommerce Sales Associate Intern, you will play a vital role in driving sales through our online platforms while gaining hands-on experience in the fast-paced world of digital retail.

Key Responsibilities:

Assist in managing day-to-day operations of the ecommerce store, focusing on product listings, inventory management, and order fulfillment.
Engage with customers via live chat, email, and social media to provide support, answer inquiries, and drive sales.
Analyze customer feedback and sales data to identify trends and develop strategies to enhance the shopping experience.
Collaborate with the marketing team to implement promotional campaigns and strategies that drive traffic and conversions.
Assist in optimizing the product page content, including descriptions, images, and SEO elements, to improve visibility and user experience.
Participate in training sessions to stay updated on product knowledge and industry trends.
Conduct competitive analysis to keep our offerings aligned with market demands.

Requirements

Qualifications:

Currently pursuing a degree in Business, Marketing, or a related field.
Strong interest in ecommerce, online retail, and customer engagement.
Excellent communication skills, both verbal and written.
Detail-oriented with strong organizational skills and the ability to multitask.
Familiarity with ecommerce platforms and social media channels.
Ability to work well independently as well as in a team-oriented environment.
Proficient in Microsoft Office Suite and basic knowledge of analytics tools.

Benefits

Paid Time Off
Work From Home
Training & Development
Performance Bonus
Stipend
Hands-on experience in the ecommerce retail sector.
Flexible working hours with the ability to work remotely.
Potential for future career growth within the company.

At Substance, we’re all about action, not just talk. If your profile aligns with what we need, you’ll hear from us within 1-2 weeks. If not, no fluff—just know we value your interest and will keep you in mind for future roles where your skills can make an impact. We focus on real connections and meaningful matches, so when the right opportunity comes, we’ll be ready to make it happen.

Getsubstance.co Pte. Ltd. | EA License No: 24C2398

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