Job Description:
Job Title: Operations Manager – TAS Operations
Corporate Title: Vice President
Location: Jacksonville
Overview
The Operations Manager is responsible for the operational processing and day-to-day oversight and development of several functional teams within the Trust and Agency Services (TAS) Operations group. You will oversee agent side corporate actions on behalf of debt issuer clients, monitor transfer agent book-entry position updates at the Depository Trust Company (DTC) and produce regulatory reports.
What We Offer You
A diverse and inclusive environment that embraces change, innovation, and collaboration
A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
Educational resources, matching gift, and volunteer programs
What You’ll Do
Provide direction and oversight to functional teams to create and foster an environment of continuous improvement
Apply strategies and objectives across product and business lines while keeping systems and processes aligned with internal policies and external regulations
Ensure the escalation of operational, regulatory and other risks and be responsible for directing the development and implementation of mitigation or control solutions
Inform product / function development to ensure a superior offering in the face of changing client needs and market trends, acting in a Subject Matter Expert (SME) capacity
How You’ll Lead
Build and manage relationships with the Trust and Agency Services (TAS) deal managers, TAS Operations team managers, and colleagues across other functions within the bank
Act as a mentor and role model for new employees, providing help and support to facilitate early integration in their new environment
Skills You’ll Need
Bachelor’s Degree from an accredited college or university (or equivalent)
Extensive experience in a banking or financial services processing environment
Expert-level analytical skills, flexible regarding production problem solving
Excellent communication skills, fluent in English (written/verbal)
Excellent team leader, able to work in virtual global teams and a matrix organization
Skills That Will Help You Excel
Exhibit strong interpersonal communication skills, well-developed oral and written skills
Strong organizational skills and ability to effectively prioritize work, demonstrating flexibility when handling multiple tasks and timely decision making
Experience in Corporate Trust operations, custody security settlement and processing using Depository Trust Company (DTC) systems
Strong data analysis skills including apps such as Excel, Microsoft Power Platform, Alteryx or Pentaho
As part of the management team the Operations Manager will quickly work to develop detailed business knowledge of the various teams and processes with TAS Operations to provide coverage of supervision
Expectations
It is the Bank’s expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank’s hybrid working model
Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in Jacksonville is $93,000 to $133,300. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
Deutsche Bank Benefits
At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life
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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; and Employee Polygraph Protection Act.
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