Creative Operations Manager - (HR31716DC)

Job Title: Creative Operations Manager
Location: Remote (EST Time Zone)
Salary Range: up to 5000 USD

Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

About the Company:

Sagan represents a fast-moving, growth-stage company with a 14-year track record and a nimble leadership team. The culture emphasizes autonomy, high performance, and a hands-on, collaborative approach. This team is executing a bold growth plan and looking for a proactive operator to help drive it forward.

Position Overview:

We're looking for a Creative Operations Manager who thrives on both doing and leading. This isn't your traditional project manager role -- you'll be writing, building, testing, and launching systems and content yourself. You'll own cross-functional projects across content creation, training, process building, and tech implementation. The ideal candidate is a smart generalist who can jump into ambiguity, figure things out fast, and get things done without much handholding. If you're a high-output operator who loves switching between writing content, improving systems, and solving operational puzzles, this role is for you.

Key Responsibilities:

• Take full ownership of projects and directly execute deliverables from start to finish.
• Write, edit, and enhance internal training materials and marketing content, especially safety-focused topics.
• Develop and maintain content calendars for campaigns and learning initiatives.
• Support AI chatbot testing, documentation, and feedback loops.
• Lead accreditation and compliance documentation efforts.
• Build and improve operational systems, SOPs, and internal tools.
• Collaborate with internal stakeholders while maintaining direct ownership over projects.
• Track and report on progress, blockers, and outcomes.

Qualifications:

• 3-7+ years of experience in project management or operations, ideally in small, fast-paced teams.
• Excellent English writing and editing skills.
• Proven ability to manage and execute projects independently.
• Comfortable with ambiguity and switching between planning and hands-on work.
• Tech-savvy with tools like ClickUp, Google Workspace, and AI platforms (e.g., OpenAI API).
• Experience with AI tools like ChatGPT or chatbot builders.
• Experience writing SOPs, system documentation, or training content.
• Experience building and improving effective systems that have proven results, driving efficiency and fueling growth.
• High autonomy and bias for action.

Nice-to-Haves:

• Background in instructional design, compliance training, or e-learning.
• Prior experience in telecommunications, safety, or tech-driven industries.
• Familiarity with tools like Zoho, HubSpot, and Airtable.
• Understanding of process automation tools (e.g., Zapier, Make.com, N8N).
• Experience working with global, remote teams across multiple time zones.

Resume Submission Guidelines:

💡To help us review your application efficiently, please submit your resume in text-based PDF format only.

🔸Avoid uploading scanned documents, image files (JPG/PNG), or Word documents (DOC/DOCX) format to prevent your application from being overlooked.

📍Important: For timely processing, both your resume and introductory video must be submitted in English.