Ecommerce Specialist

VOSKER is a North American leader in remote area surveillance.

Every day, we’re proud to help our customers keep an eye on what truly matters to them by developing solar-powered, cellular-connected cameras integrated with our exclusive platform.

In a few words, at VOSKER: we perform, we think differently, and we take care of our people. We leverage our expertise to win as a team and redefine what’s possible!

WHAT WE OFFER

• A work environment where your ideas come to life and your ambitions take flight
• A dynamic, non-routine daily life—every day is different, and that’s what makes it exciting!
• A hybrid work model: work from home or from one of our offices—it’s your choice
• The opportunity to work remotely from abroad for up to 3 months (90 days)
• Access to a learning platform to grow your skills—on company time
• A wellness account to reimburse expenses related to your health, passions, and interests
• Free 24/7 access to online healthcare professionals and an Employee Assistance Program (EAP)
• Comprehensive group insurance including vision and dental, 50% paid by the employer
• A group RRSP with employer contributions
• Parental leave top-up for new parents
• Vacation based on your total years of professional experience

Job Summary: We are seeking a highly skilled and motivated Ecommerce Specialist with experience in Salesforce Commerce Cloud to join our dynamic team. The ideal candidate will be responsible for managing and optimizing our online store, ensuring a seamless and engaging shopping experience for our customers. This role requires a deep understanding of ecommerce best practices, strong analytical skills, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities:

• Develop and implement ecommerce strategies to drive online sales and enhance customer engagement.
• Monitor and analyze website performance metrics, including traffic, conversion rates, and sales, to identify areas for improvement.
• Focus on improving conversion rates through data-driven strategies and continuous optimization.
• Collaborate with marketing, design, and IT teams to create and execute promotional campaigns, product launches, and website updates.
• Manage and maintain the Salesforce Commerce Cloud platform, ensuring optimal performance and user experience.
• Conduct regular site audits to ensure accuracy and consistency of product information, pricing, and inventory levels.
• Optimize product listings, categories, and navigation to improve searchability and user experience.
• Stay up-to-date with industry trends and best practices to continuously improve the ecommerce platform and customer experience.
• Provide training and support to team members on Salesforce Commerce Cloud functionalities and best practices.

• Bachelor’s degree in Marketing, Business, Information Technology, or a related field.
• Proven experience as an Ecommerce Specialist or similar role, with hands-on experience using Salesforce Commerce Cloud.
• Strong understanding of ecommerce best practices, SEO, and digital marketing strategies. 
• Proficient in web analytics tools (e.g., Google Analytics) and ecommerce platforms.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Experience in optimizing customer experience and working with UX teams to enhance site usability and engagement.

Preferred Qualifications:

• Experience with other ecommerce platforms and their management tools (e.g., Shopify, Magento).
• Knowledge of HTML, CSS, and JavaScript is a plus
• Familiarity with A/B testing and conversion rate optimization techniques.
• Bi-lingual in English and French is preferred.

EQUAL OPPORTUNITY EMPLOYER

At VOSKER, we value the uniqueness of every individual and celebrate the diversity that helps us redefine what’s possible. We foster collaboration in a healthy, inclusive work environment where all voices are heard.

If you have specific needs to make the recruitment process more accessible, don’t hesitate to reach out.

Now it’s your turn—tell us about yourself and apply today!