Offer summary

Qualifications:

Strong communication skills, both written and verbal., Experience in client relations or customer service roles., Detail-oriented with excellent organizational abilities., Empathetic and caring demeanor towards clients..

Key responsibilities:

Schedule and manage follow-up calls with clients.

Coordinate and facilitate Zoom meetings with clients and internal teams.

Ensure client satisfaction by addressing concerns and providing timely support.

Represent the company professionally in all client interactions.

We partner with our clients and empower their success by providing consulting services across HR, accounting and SaaS integration. We leverage cloud technologies to accelerate our partners’ digital transformation and enhance their competitive advantage in the market. Our full suite of business solutions is designed to support each stage of our client’s journey, gradually evolving as their needs grow.WHO WE ARE LTD Global has been serving clients’ needs domestically and internationally since 2003. We specialize in providing support in Accounting, Administrative and Technical areas. We are a fast-growing small business headquartered in Pleasanton. LTD Global is a certified woman-owned business along with being Alameda SLEB certified and a participant in the 8(a) SBA program. We service clients in the Private, Non-Profit and Government sectors.WHAT WE DOLTD Global solves clients problems by providing consulting and services to support accounting, administrative, HR and recruitment, and technical needs.OUR PHILOSOPHYLTD Global is here to help make lives easier for our clients. We value integrity, reliability and trust. We have grown together with our clients that have partnered with us since Day 1. We know that we must adapt to the fast-changing business landscape. LTD Global takes pride in our company by utilizing technology options and tools in the industry that serve our clients best by helping us be more effective in the daily execution of tasks. We value giving back to our community and social-goodwill is a key component of our culture. This is why we support various non-profit organizations by donating our time and resources to help support these causes.

Job description

We're Hiring: Client Relations Specialist
Remote | Part-Time to Full-Time | US Pacific Hours

Are you someone who thrives on building relationships and delivering exceptional client experiences? We’re looking for a Client Relations Specialist who can represent our company with warmth, professionalism, and care. In this role, you’ll play a key part in strengthening client engagement, ensuring satisfaction, and helping us maintain long-term partnerships.

What You’ll Be Doing:

Schedule and manage follow-up calls with clients.
Coordinate and facilitate Zoom meetings with clients and internal teams.
Ensure client satisfaction by actively listening to their concerns and delivering timely support and updates.
Represent the company with grace and professionalism in every client interaction.

You’re a great fit if you: