Offer summary

Qualifications:

Proven experience in client relationship management and account growth., Strong strategic thinking and communication skills., Background in SEO, content production, or social media campaigns., Ability to lead and collaborate with internal and external teams effectively..

Key responsibilities:

Build and nurture long-term relationships with clients.

Lead senior client meetings and drive project development.

Implement strategies to improve campaign performance and ROI.

Identify upsell opportunities and promote Greenpark's services to clients.

Job description

Greenpark's continued success is dependent on the strength and depth of our valued long-term client relationships.

Our clients trust us because we deliver top quality Brand Publishing, SEO Insight, Content Production and Paid Social Media campaigns, with a positive attitude and the tenacity, it takes to make great work happen - and great work is a common goal that fuels us all!

Our relationships are proactive and never passive. We are tireless in our pursuit of knowledge and understanding of our clients' business, needs, challenges, and competitors.

Our ambition is to be engaged across every aspect of our clients' business where we have the expertise and skills to such an extent that we become indispensable to them.

This role description covers the main aspects of the Senior Account Director role. However, a job description is not a box that you are put in – it is a definition of your core responsibilities. In a company like ours, you are encouraged and expected to contribute to many wider issues.

Key Responsibilities

Client Relationship Management:

Build, nurture, and grow relationships with clients

Lead / participate in senior client meetings and attend regular client status meetings as appropriate

Be heavily involved in driving the development and expansion of their projects

Be perceived as an indispensable partner to their clients

Overall Strategy

Implement APAC and global focused strategies to improve performance and ROI of campaigns, platforms, and/or other forms of output delivered for clients.

Support clients by leading and providing strategic direction to internal/external support teams to ensure output is of the highest quality and is delivered effectively and efficiently

Work closely with internal teams and client contacts in each market to ensure total satisfaction

Convincingly present, communicate, and sell strategies drawn up by Greenpark to clients

Account Growth

Pro-actively identify and pitch potential upsell opportunities for additional services (based on Greenpark’s 3 key pillars of expertise – SEO, Content and Tech) to new and existing brands and/or markets