Admin Assistant (Voice) - (ZR_21124_JOB)

This is a remote position.

Responsibilities

• Efficient data entry and meticulous record-keeping.
  
• Prepare detailed reports and craft presentation templates using tools like Google Slides.
  
• Address and respond to customer inquiries via phone, chat, email, or video calls, ensuring a high level of professionalism and clarity.
  
• Prepare and organize sales invoices, contracts, and other financial documents.
  
• Update and maintain customer records, marketing lists, and other databases.
  
• Coordinate with other departments to ensure smooth workflow and timely completion of tasks.
  
• Assist in organizing and scheduling meetings, appointments, and events.
  
• Handle sensitive customer information with discretion and ensure data protection.
  
• Cold calling leads - excellent customer service skills
  

Requirements

Requirements

• Strong written English proficiency and effective verbal communication skills.
  
• Demonstrated reliability with a keen attention to detail.
  
• Basic proficiency in Excel and other MS Office tools.
  
• Quick learner with the ability to adapt to changing tasks and priorities.
  
• Technical proficiency, including familiarity with G-suite and other online tools.
  
• Experience in handling voice interactions with a focus on customer satisfaction.
  
• Lead tracking in HubSpot
  

Highly Regarded Skills and Experience

• Prior experience in a similar administrative or support role with voice interactions.
  
• Familiarity with cloud storage solutions like Google Drive or Dropbox.
  
• Experience in event planning or coordination.