POOLING - General VA (Executive Assistant Focus) - Remote

Position: General Virtual Assistant (Executive Assistant Focus)

Working Hours: US Business Hours

Hiring Company: We run customer service operations for e-commerce stores, providing customer service agents as well as customer service operation management and infrastructure improvements (workflow improvements, reporting, AI, etc.). We launched in 2015 with a fully remote team of 100+ employees in the Philippines (including Managers, Client Management, Sales, etc.) and a great culture.

About the Role: We are looking for a detail-oriented and proactive General Virtual Assistant with a strong background in Executive Assistance. In this role, you will provide high-level administrative support while managing various operational and project-based tasks. If you have experience with AI software, project management tools, and remote collaboration, we’d love to hear from you!

Key Responsibilities:

Executive Assistance (50%)

• Manage calendars (Google Calendar, Calendly) and schedule meetings
• Handle email management and correspondence
• Organize travel arrangements, expense reports, and itineraries
• Prepare reports, presentations, and meeting minutes
• Maintain confidentiality and handle sensitive information

General Operations Assistance (50%)

• Assist with data entry, research, and document preparation
• Manage and update project management tools (Asana, Trello, ClickUp, etc.)
• Handle basic bookkeeping or invoicing tasks
• Coordinate with different teams and stakeholders to ensure smooth workflow
• Provide customer support via email, chat, or social media (as needed)

Requirements

Qualifications:

• 1+ years of experience as a Virtual Assistant with a focus on Executive Assistance
• Strong proficiency in AI tools (e.g., ChatGPT, Notion AI, Jasper, etc.)
• Experience managing project management tools like Asana, Trello, or ClickUp
• Excellent English communication skills (written and verbal)
• Strong organizational and time-management skills
• Ability to multitask and prioritize tasks efficiently
• Tech-savvy and comfortable using productivity software (Google Suite, Microsoft Office, Slack, etc.)
• Ability to work independently with minimal supervision

Nice-to-Have Skills:

• Experience handling basic graphic design tasks (Canva, Adobe Express)
• Social media management experience

Qualifications Required: (* are required)

1. * Remote work ready:
1. stable high-speed internet with backup
2. computer (laptop or desktop) with recommended quad-core CPU 2.5hgz+, RAM 8GB+, and dual monitor
3. headset, mic, and webcam for meetings
4. focused workspace.
2. * Fluent in conversational English written and verbal.
3. Ideally, at least 1 year of work-from-home experience

Benefits

What we offer: 

1. Salary rate is $6/hr
2. Pandemic-proof job
3. Paid Time Offs
4. HMO coverage up to $50/Month
5. Since you will be working from home, you get to save a lot of time and money.
6.  Company & team events - Virtual and Offline

What we don't offer: 

1. All government-mandated benefits (SSS, PAGIBIG, PHILHEALTH). Our team pays them voluntarily.
2. Company Equipment - You must already have or buy or upgrade your current one to meet our minimum requirements.

Notes: 

1. For the best application experience, we recommend using Google Chrome as your browser. This ensures optimal performance and minimizes any potential submission issues.
2. Select any of the locations listed below. We're a fully remote company, so selecting any location from the list doesn't affect your application. 
3. Be sure to monitor your email's "Spam / Junk folder" so you do not miss any emails from us.
4.  Please provide an active mobile phone # (any Network, must have Viber but not a landline #) so we can contact you via text or call if needed.