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Inhouse reservation agents - InHouse World - Q424

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluent in English, Graduates or students without commitments, 1 year of experience, Egyptian residents only.

Key responsabilities:

  • Manage inbound enquiries via multiple channels
  • Prepare quotations and make reservations
NOK Human Capital logo
NOK Human Capital Human Resources, Staffing & Recruiting Scaleup https://www.nokhc.net/
201 - 500 Employees
See more NOK Human Capital offers

Job description

InHouse World

Customer Service and Reservation Agent

Requirements:

- Fluent English speakers.

- Grads, Dropouts and Gap year students without any commitments.

- Start Date: Immediately.

- Years of Experience: 1 year.

- Males and Females.

- Egyptians only.

Job Details and Conditions:

- Work from home.

- 2 days off. Required to work every other weekend

- Working Hours: Two fixed shifts Morning Shift: 9am to 6pm - After Shift: 12:30pm to 9:30pm.

Package & Benefits:

- Net salary: 14k + 30% Kpis bonus (Commitment and attendance)

Responsibilities and Duties:

- Manage inbound enquiries via multiple channels and respond appropriately following company guidelines.

- Prepare quotations and make reservations for our members.

- Research and provide recommendations for travel, accommodation and activities.

- Propose alternative solutions if the members desired product or service is not available.

- Upsell additional products and services.

- Market our offers and promotions to members.

- Update the company website with the latest information, products and offers from our suppliers.

- Undertake price comparisons to check the performance of our website versus other booking websites.

- General office administration.

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Time Management
  • Communication
  • Problem Solving

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