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Customer Care Internship

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Contract: 
Internships
Experience: 
Entry-level / graduate
Work from: 
Thailand

Offer summary

Qualifications:

Currently studying a bachelor's degree in logistics, supply chain, or Business Administration, Excellence in English communication.

Key responsabilities:

  • Interface for customers regarding spare parts inquiries
  • Cooperate with service area manager and field service engineers on quotes and deliveries
  • Prepare and follow up on quotes and order handling for spare parts
Syntegon logo
Syntegon Mechanical or Industrial Engineering Large https://www.syntegon.com/
5001 - 10000 Employees
About Syntegon
Processing and packaging for a better life – this is what 6,300 Syntegon employees work for every day. Be it with individual machines, systems, or services, we help you – our customers in the global pharmaceutical and food industries – to improve people's lives. For that we look back on more than 160 years of experience. In the pharma sector, our intelligent solutions enable the safe and high-quality production, processing, filling, inspection, and packaging of your liquid and solid pharmaceuticals. In the food industry, our flexible and reliable technologies produce and package confectionery, dry food and frozen food. With 1,200 service experts and a comprehensive service portfolio throughout the entire machine lifecycle from spare parts management to digital line optimization, Syntegon lays the foundation for your smooth production processes. In everything we do, our more than 39 sites in almost 20 countries keep a firm eye on our impact on the environment and society. Syntegon is a leader in the development of sustainable packaging solutions, reduces the energy consumption of its machines and pursues ambitious goals to lower its emissions. Imprint: www.syntegon.com/imprint Privacy Statement: www.syntegon.com/privacy-statement
See more Syntegon offers

Job description

Company Description

Together with 6,300 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help. Apply now and become part of our team!

Syntegon Technology (Thailand) Co., Ltd. located in Bangkok is the regional Service-HUB, approximately 50 colleagues (Sales, Technical Support and Field Service) are devoted to supporting our customers in SEA, South Korea, Pakistan and Australia / New Zealand.

We are expanding our Engineering team in Asia Pacific. The growing business and additional  responsibilities require an extended team of motivated and experienced internal sales colleagues. In this role, you will interact daily with colleagues from various countries.

Customer satisfaction is our key goal in our work.

Job Description
  • Interface for customers for spare parts inquiries
  • Co-operation with service area manager, field service engineers and manufacturing sites on quote, delivery for spare parts
  • Preparation, follow up of quotes, order handing for spare parts orders, modernization and field service offer process
  • Support for Team report and 2024 Work Instracutions 

Qualifications
  • Studying on bachelor's degree of logistic and supply chain or Business Administration or related field.
  • Excellence in English communication

Additional Information

Company provide daily allowance of 500 THB per day.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Supply Chain ManagementHuman CommunicationLogisticsProject Collaboration

Other Skills

  • Report Writing
  • Business Administration
  • Customer Service
Are you interested?

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