German Remote Customer Service in Braga

🌞 Discover the perfect balance of work and lifestyle in one of Portugal’s most charming cities! With Braga’s rich history and youthful energy, and — there’s something for everyone.

Join a fastgrowing global platform dedicated to giving electronic devices a second life. 🌍📱 By working only with the best certified refurbishers, we ensure quality, sustainability, and smart choices for our customers.

We’re looking for a Customer Service Advisor who’s passionate about delivering helpful, friendly, and professional support. If you enjoy solving problems and making tech users happy, this role is for you! 💬💡

🔑 Key Responsibilities

• 📞 Assist customers via inbound calls, live chat, and email during the postpurchase process.
• 🛍️ Help with inquiries related to reservations, orders, and general aftersales support.
• 🛠️ Resolve product or service concerns by listening, understanding, and providing clear solutions.
• ✔️ Deliver accurate, complete, and helpful information using the right tools and methods.

• What We’re Looking For

  • ✔️ Proficiency in German
  • ✔️ Good level of English (B2)
  • ✔️ Friendly and professional communication skills
  • ✔️ Confidence using digital tools and software
  • ✔️ Team spirit and a helpful attitude
  • ✔️ Eagerness to learn and support others
  • ✔️ Focus on customer satisfaction and problemsolving

  • What We Offer

    • 🚀 New and modern office.
    • 📚 Full training to help you succeed.
    • 🌍 We promote intercompany mobility to work at any of our sites around the world.
    • 🏥 Private health insurance, free after six months
    • 💶 Competitive wages (14 monthly payments per year)
    • 🎉 Be part of a project with real impact

    • Location

      Braga, Portugal