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Retention Express is an AI-powered contact support BPO built for growth-focused brands.
We integrate advanced Voice and Chat AI with highly trained live retention specialists — delivering a 100% answer rate while protecting memberships, recovering revenue, and elevating the customer experience.
We specialize in membership-based industries, particularly multi-location car wash operators, while supporting SMBs, family-owned businesses, and private equity-backed brands across the U.S. and internationally.
Our hybrid AI + Live model reduces churn, resolves up to 95% of cases without site involvement, automates billing and membership workflows, and provides real-time performance insights that drive operational efficiency.
Retention Express helps operators scale support without increasing headcount — improving retention, reducing revenue leakage, and increasing enterprise value.
Live jobs
Last 90 days vs. the 90 days before
Rolling 12 months
Peak month
Aug · 1role
Avg / month
0.1 roles
Momentum
N/A
What people ask before applying to Retention Express
Retention Express currently has 1 open remote role listed on Jobgether. Open any role from the list on this page to see the details and apply directly.
Retention Express has 11–50 employees.
Retention Express operates in Outsourcing & BPO.
Retention Express was founded in 2021.
See which Retention Express roles match your profile, requirement by requirement, before you send a single application.
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