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Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging. Gladly powers some of the most innovative consumer companies like Warby Parker, JOANN, and TUMI to deliver exceptional customer experiences and makes customer service a competitive advantage. Based in San Francisco, Gladly was founded in 2014 and is privately backed by industry leaders including Greylock, GGV Capital, NEA, Glynn Capital, FutureFund, and JetBlue Ventures.
Remote model
Full Remote
Hires remotely from
4 countries
Hires remotely from
Live jobs
Senior FP&A Analyst
Senior (5-10 years)
Senior Product Marketing Manager, AI Platform
Senior (5-10 years)
Revenue Accountant
Senior (5-10 years)
Senior Product Designer, AI Platform
Senior (5-10 years)
Last 90 days vs. the 90 days before
Rolling 12 months
Peak month
Sep · 5roles
Avg / month
1.4 roles
Momentum
+67% QoQ
What people ask before applying to Gladly
Yes, Gladly operates as a Full Remote company.
Gladly currently has 4 open remote roles listed on Jobgether. Open any role from the list on this page to see the details and apply directly.
Gladly has 51–200 employees.
Gladly operates in Software / SaaS.
Gladly was founded in 2014.
See which Gladly roles match your profile, requirement by requirement, before you send a single application.
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