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Analyst Clinical Applications

Role overview

Summary

This role supports Lehigh Valley Health Network by identifying and implementing technical solutions that integrate with existing systems. It involves preparing work plans, configuring environments, and evaluating workflows to resolve operational issues, contributing to the overall efficiency of healthcare services.

Qualifications

  • High School Diploma/GED.
  • 1 year Application, implementation and support experience.
  • 5 years Progressive experience in Information Services.
  • Strong oral and written communication skills.
  • Preferred: Bachelor’s Degree in Computer Science or Healthcare.

Responsibilities

  • Support the business in identifying optimal technical solutions for issues and processes.
  • Prepare business work plans to support analysis and testing of system upgrades.
  • Provide support for configuring, implementing, and maintaining technical requirements across environments.
  • Evaluate work processes and resolve operational issues.

Key facts

Hard skills

Other skills

  • Communication
  • Problem Solving
  • Teamwork

About the company

Lehigh Valley Health Network logo

Lehigh Valley Health Network

  • Hospitals & Health Systems
  • XLarge
  • 9,057–9,057
At Lehigh Valley Health Network (LVHN), we continually go the extra mile to fulfill our mission to heal, comfort and care for the people of our community. Each one of our more than 18,000 colleagues contributes to this mission and helps make the Lehigh Valley a healthier – and better – place in which to live.You and your family deserve high-quality care, and we’re passionate about delivering it to you. We’re driven to do everything we can, every day, to ensure the care you need is available at Lehigh Valley Health Network. While we’re focusing on you, people from throughout the nation are focusing on us. We’ve received awards from national organizations recognizing us as one of the nation’s premier health networks.Many of the awards recognize us for providing superior care. For example, U.S News & World Report consistently ranks us in several areas. The expertise of our staff also is recognized. The American Nurses Credentialing Center names us a Magnet® Hospital, the highest honor for nursing excellence. Plus, the Leapfrog Group gives us an “A” for patient safety.We are humbled by such recognition and also are proud of our affiliations and accreditation.

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Job description

Imagine a career at one of the nation's most advanced health networks.


Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.


LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.


Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.


Summary
Supports the business in identifying and implementing optimal technical solutions that integrate seamlessly with existing systems. Responsibilities include preparing work plans for system upgrades and enhancements, configuring and maintaining technical environments, and evaluating workflows to assess feasibility and resolve operational issues. Develops clear specifications and documentation, plans and executes comprehensive test scenarios, and assists in establishing technology standards. Additional duties include supporting resource estimation, ensuring timely completion of tasks, and promptly communicating any variances to management.

Job Duties
  • Supports the business in identifying optimal technical solutions for issues and processes, ensuring seamless integration with other business and technology systems.
  • Prepares business work plans to support analysis and the testing of system upgrades, modifications, and enhancements. Vendor Management to meet expected service levels. Meeting facilitation or presentation to small collaborative groups. Manage small projects
  • Provides support for configuring, implementing, and maintaining technical requirements across development, staging, and production environments.
  • Evaluates work processes, assesses the feasibility of small to medium project requests, and resolves operational issues.
  • Develops clear, concise specifications and accompanying documentation as assigned or as needed
  • Plans, develops, and executes comprehensive test scenarios to ensure thorough validation.
  • Assists in developing technology standards
  • Assist in estimating resources required for task completion
  • Completes assigned tasks by the due date or documents any variances

Minimum Qualifications
  • High School Diploma/GED
  • 1 year Application, implementation and support experience in addition to and
  • 5 years Progressive experience in Information Services or
  • Combination of Information Services and direct Health Care experience or
  • Large-Scale implementation/Upgrades
  • Comprehensive test plan development

Preferred Qualifications
  • Bachelor’s Degree Computer Science or Healthcare
  • 3 years Years of direct applications build on current software version or
  • 10 years Progressive experience in Information Services or combination of Information Services and direct Health Care experience
  • Information Technology Experience and/or Healthcare Operations Experience
  • Implementation/Upgrade Support
  • Applications Planning, Development and Implementation
  • Technical Collaboration
  • Strong oral and written communication skills
  • Triaging On-call/DR/BC
  • General technical knowledge to perform key Client Server administration and networking functions
  • Project resource and budget management

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.


Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

https://youtu.be/GD67a9hIXUY

Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

1200 S Cedar Crest Blvd

Primary Location:

REMOTE IN PENNSYLVANIA

Position Type:

Remote

Union:

Not Applicable

Work Schedule:

Monday-Friday 8:00am-4:00pm, Including call rotation

Department:

1004-13122 CSS-Info Services Clinical Service

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