Drug Screening Specialist

Position: Drug Screening Specialist

Status: Full-Time (Contractor)

FLSA Code: Non-Exempt

About Us:

Verified First is a booming tech company on a mission to deliver cutting-edge technology transforming how organizations protect their people. As a constant recipient of the "Best Places to Work" award, you can be sure we'll invest in you as both a professional and a person. We're looking for people like you -- ambitious, hard-working, and fun -- to join our team!

Summary:

The Drug Screening Specialist will serve as an extension of our team, processing and communicating with clients about their drug screening orders. This position requires high attention to detail, accuracy, and efficiency. We need team members with integrity and dependability. This position handles extremely sensitive information, and an ethical disposition is required. 

How our Drug Screening Specialist spends their time:

• Monitor and process all drug screen orders that clients place;
• Monitor, accurately interpret, and complete results in the client’s files;
• Provide our clients with Occupational Health Document(s);
• Understand and apply guidelines in search criteria; 
• Contact vendors to obtain information as needed;
• Conduct quality assurance on files that are open past a reasonable time;
• Interpret drug screen results for internal departments upon request;
• Analyze data appropriately while following strictly regulated compliance procedures and quality standards;
• Follow policies, procedures, and assigned workflows set by the Product Operations Manager;
• Learn and retain complex information, and apply it to specific job situations; 
• Meet team productivity and accuracy standards;
• Interfacing with clients/applicants as needed;
• Performs other duties as needed.

What you bring:

• Ability to maintain regular and punctual attendance;
• Ability to multitask, problem-solve, quickly adapt, and be process-oriented with high attention to detail;
• Encourage a direct and positive relationship between the community and the company.
• Able to thrive in a fast-paced environment;
• Able to quickly learn new software and systems;
• You are a natural problem solver and are focused on creating solutions;
• You can adapt quickly to a changing environment;
• You work well independently but understand the importance of teamwork;
• Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.

Qualifications:

• High School Diploma or equivalent required. Some college preferred;
• 1+ year(s) of experience in an office setting is strongly preferred;
• Working knowledge of G-Suite and Microsoft Office products;
• Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM;
• Able to sit at a desk and work on a computer for prolonged periods;
• Ability to enter data into a computer quickly and accurately.
• Previous drug screening experience required.

What we bring:

• Flexibility & Balance: Enjoy the flexibility of a remote contracting role while working alongside a supportive and dynamic team.
• Growth: Continue to learn with continuous education and ongoing training. You won’t stall here; growth is part of our success.
• Outstanding Culture: Even as an international team member, you are a crucial part of our supportive culture. We prioritize team-building and connections that embody our company values.

What are the next steps?

Our Talent Acquisition Specialist will be reviewing resumes. If you are among one of the qualified candidates you will receive an email or a phone call to schedule an interview.

Verified First is proud to be an equal-opportunity employer. We expect all team members to have an understanding of, and commitment to diversity, equity, and inclusion.

The pay for this remote position varies based on experience, job responsibilities, and geographical location to comply with state-specific pay regulations.