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Maintenance Operations Manager - Full Remote

Role overview

Summary

This role is for a Maintenance Operations Manager at Cube Care, responsible for leading daily operations of maintenance and laundry service departments. You will manage remote teams and coordinate with various personnel to ensure timely service delivery and operational efficiency.

Qualifications

  • Experience managing maintenance, field service, facilities, laundry, or similar operations.
  • Experience supervising remote and field-based teams.
  • Strong Odoo/CRM or ERP experience.
  • Experience with scheduling, invoicing, reporting, and KPIs.
  • Strong organizational, analytical, communication, and problem-solving skills.

Responsibilities

  • Oversee daily maintenance and laundry operations.
  • Manage and coordinate remote administrative staff, field technicians, drivers, and laundry personnel.
  • Monitor employee workloads, productivity, deadlines, and performance.
  • Support CRM development, Odoo workflow improvements, system testing, data migration, and process automation.

Key facts

Hard skills

Other skills

  • Scheduling
  • Analytical Skills
  • Communication
  • Problem Solving
  • Leadership
  • Decision Making

About the company

Cube Care Company logo

Cube Care Company

  • Medical Devices
  • 11–50
Patient privacy, safety, and compliance are the result of systems that perform consistently, day after day, in real healthcare environments. At Cube Care, we specialize in complete curtain lifecycle solutions for healthcare facilities, helping hospitals and health systems maintain privacy, safety, and operational efficiency without fragmented vendors or reactive maintenance. As the nation’s leader in the manufacturing of privacy curtains and cubicle curtain tracks, Cube Care is the only U.S.-based company that manages the entire curtain lifecycle in-house. From AI-enabled technology and process innovations that support compliance, to American manufacturing, installation, maintenance, refurbishment, and responsible disposal, we solve every pain point facilities face with a single, integrated partner. We work closely with healthcare leaders, facility teams, and design professionals to manage every stage of the curtain lifecycle, reducing risk, improving compliance, and simplifying an often-overlooked but critical part of patient care. What makes Cube Care different: • Full-service curtain lifecycle management • Reusable and disposable privacy and cubicle curtains • Curtain tracks, accessories, and healthcare-specific window treatments • Maintenance, remesh, and replacement programs • Solutions engineered for infection control, durability, and compliance With decades of experience focused exclusively on healthcare environments, Cube Care builds long-term partnerships that help facilities stay proactive, not reactive. We are committed to responsible American manufacturing, workforce opportunity, and community impact, because how solutions are made matters as much as how they perform. Follow Cube Care for insights on healthcare privacy, compliance, facility design, and lifecycle management. Connect to explore smarter, more sustainable curtain solutions for your facility.

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Job description

Why Choose Cube Care?

Cube Care is a leading US-based company in the custom-manufacturing industry and we're looking for driven individuals who OWNS IT, SERVE OTHERS, and want to build a long-term career - We offer more than just a job. We offer a place to grow. 

What You Can Expect:

  • Competitive pay with performance-based rewards (Build Financial Independence through your performance)
  • Stable, RECESSION-RESISTANT industry
  • PERMANENT work-from-home jobs
  • Opportunities to earn more through overtime (where applicable)
  • Clear CAREER GROWTH and ADVANCEMENT
  • Recognition based on results instead of seniority
  • Opportunities to take on new projects
  • I CANand I WILL attitude is rewarded
  • Learn, work and improve your skills from experienced and high-performing teams
  • Work with a company that uses cutting-edge technology
  • Join a collaborative and supportive culture

Be part of an INDUSTRY-LEADING and TECHNOLOGY-DRIVEN Company!

Cube Care Company is looking for an experienced Maintenance & Operations Manager to lead the daily operations of our maintenance and laundry service departments. You will manage remote administrative staff and coordiante with technicians, drivers, and laundry personnel to ensure services are scheduled, completed, documented, and invoiced accurately and on time. 

You will also monitor team performance, manage KPIs, resolve operational issues, and help improve our Odoo/CRM systems and workflows.

Key Responsibilities

  • Oversee daily maintenance and laundry operations.
  • Manage and coordinate remote administrative staff, field technicians, drivers, and laundry personnel.
  • Oversee scheduling of maintenance services, curtain installations/removals, laundry pickups, and deliveries.
  • Ensure services are completed on time and according to customer and contractual requirements.
  • Monitor employee workloads, productivity, deadlines, and performance.
  • Establish and manage departmental KPIs and implement corrective actions when targets are not met.
  • Oversee service documentation and invoicing to ensure completed billable work is accurately captured and submitted.
  • Monitor laundry operations, turnaround times, deliveries, and outstanding orders.
  • Review operational reports and identify delays, discrepancies, inefficiencies, and customer-service issues.
  • Coordinate with accounting, sales, scheduling, and operations teams to resolve issues.
  • Support CRM development, Odoo workflow improvements, system testing, data migration, and process automation.
  • Develop and improve standard operating procedures and employee workflows.
  • Prepare consolidated weekly management reports covering operations, employees, invoicing, CRM development, costs, and customer issues.
  • Proactively identify operational problems, make decisions within assigned authority, and ensure issues are resolved without constant senior management intervention.

Qualifications:

  • Experience managing maintenance, field service, facilities, laundry, or similar operations.
  • Experience supervising remote and field-based teams.
  • Strong Odoo/CRM or ERP experience.
  • Experience with scheduling, invoicing, reporting, and KPIs.
  • Strong organizational, analytical, communication, and problem-solving skills.
  • Ability to work independently and take ownership of operational performance.

If you’re a hands-on operations leader who enjoys improving systems, people, and processes, we’d like to hear from you.

Click APPLY NOW and be one step closer to:

  • Competitive Salary + Commission Package
  • Healthcare
  • One (1) Week Paid Vacation
  • Additional Incentives and Bonuses
  • An inspiring and fun work environment with endless career advancements and much more!

If you have an "I CAN" and "I WILL" mindset, we'd love to hear from you. Apply today! 

MANDATORY - PLEASE READ CAREFULLY –

We’d like to make this application easier for you!

Let’s skip the lengthy pre-qualification questions – Just tell us about yourself and answer a few key questions through a short video, making the application faster, easier and more personal.

WITHOUT reading from a script, please do the following and answer all these questions:

  1. Please introduce yourself and tell us where you are currently located.
  2. Briefly summarize your most relevant work experience in Maintenance and Operations Management.
  3. Why are you interested in this position and why do you believe you would be a good fit?
  4. What experience do you have working remotely?
  5. What software, systems, or tools have you used that are relevant to this position?
  6. Give one example of a situation where you had to solve a problem or complete an important task independently.
  7. What is your current availability, preferred working schedule, and earliest possible start date?

INSTRUCTIONS:

  • Video should be approximately 2–3 minutes.
  • Maximum length: 4 minutes.
  • Applicant should answer all questions in the order provided.
  • Camera should be on and the applicant should be clearly visible.
  • Audio should be clear.
  • Applicant should record from the environment where they normally expect to work, when possible.
  • No professional editing is necessary.
  • The purpose is to evaluate communication, professionalism, ability to follow instructions, and overall fit.

Compensation: Experience-based

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