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Collections Specialist – Core (5–9 yrs)

ADDMORE Outsourcing Inc.

Role overview

Summary

This role focuses on managing a collections portfolio to enhance cash flow while maintaining customer relationships. You will be responsible for negotiating payment plans and addressing disputes, contributing to the financial health of the organization.

Qualifications

  • 5–9 years of collections experience.
  • Persistence and good judgement.
  • Preferred: Experience with QuickBooks.
  • Preferred: Experience with Excel.
  • Preferred: Experience with CRM tools.

Responsibilities

  • Manage a collections portfolio independently to improve cash flow and protect customer relationships.
  • Agree payment plans and track promises to pay.
  • Escalate disputes and difficult accounts when needed.
  • Report on collections and ageing.

Key facts

  • Remote from: Philippines, Asia, APAC
  • Full time
  • Senior (5-10 years)
  • Collections Specialist
  • English

Hard skills

Other skills

  • Microsoft Excel
  • Persistence

About the company

ADDMORE Outsourcing Inc. logo

ADDMORE Outsourcing Inc.

  • Outsourcing & BPO
  • Startup
  • 11–50
ADDMORE Outsourcing is a BPO division of ADDMORE Services that partners with various international companies who like to optimize their operations with value-filled resources. Our key focus is to provide efficient services and solutions, streamlining the work flow of our clients, thereby enhancing their business efficiency, productivity and profit.
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Job description

Manage a collections portfolio independently to improve cash flow and protect customer relationships.

  • Agree payment plans and track promises to pay
  • Escalate disputes and difficult accounts when needed
  • Report on collections and ageing

Requirements: 5–9 years of collections experience; persistence and good judgement. 

Tools: QuickBooks, Excel, CRM tools.

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