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Collections Specialist – Elite (10+ yrs)

ADDMORE Outsourcing Inc.

Role overview

Summary

This role focuses on managing complex accounts and developing collection strategies at Elite. You will work with high-value and disputed accounts while coaching junior collectors, contributing to the overall effectiveness of the collections team.

Qualifications

  • 10+ years of collections experience, including complex accounts.
  • Preferred: Experience with NetSuite.
  • Preferred: Experience with QuickBooks.
  • Preferred: Proficiency in Excel.

Responsibilities

  • Handle complex accounts and set collection strategy.
  • Manage high-value and disputed accounts.
  • Set collection priorities and follow-up processes.
  • Coach junior collectors and report to management.

Key facts

  • Remote from: Philippines, Asia, APAC
  • Full time
  • Expert & Leadership (>10 years)
  • Collections Specialist
  • English

Hard skills

Other skills

  • Collections
  • Microsoft Excel
  • Coaching

About the company

ADDMORE Outsourcing Inc. logo

ADDMORE Outsourcing Inc.

  • Outsourcing & BPO
  • Startup
  • 11–50
ADDMORE Outsourcing is a BPO division of ADDMORE Services that partners with various international companies who like to optimize their operations with value-filled resources. Our key focus is to provide efficient services and solutions, streamlining the work flow of our clients, thereby enhancing their business efficiency, productivity and profit.
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Job description

Handle complex accounts and set collection strategy.

  • Manage high-value and disputed accounts
  • Set collection priorities and follow-up processes
  • Coach junior collectors and report to management

Requirements: 10+ years of collections experience, including complex accounts.

Tools: NetSuite, QuickBooks, Excel.

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