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Collections Specialist – Smart Assist (1–4 yrs)

ADDMORE Outsourcing Inc.

Role overview

Summary

This role focuses on managing overdue accounts and maintaining customer relationships at Smart Assist. You will be responsible for following up on collections and reporting on their status, contributing to the overall financial health of the company.

Qualifications

  • 1–4 years in collections or accounts receivable.
  • Courteous and confident communication skills.
  • Preferred: Experience with QuickBooks.
  • Preferred: Experience with Excel.

Responsibilities

  • Follow up on routine overdue accounts politely and professionally.
  • Contact customers about overdue balances.
  • Record promises to pay and follow up.
  • Report on collections status.

Key facts

  • Remote from: Philippines, Asia, APAC
  • Full time
  • Junior (1-2 years)
  • Collections Specialist
  • English

Hard skills

Other skills

  • Collections
  • Microsoft Excel
  • Communication

About the company

ADDMORE Outsourcing Inc. logo

ADDMORE Outsourcing Inc.

  • Outsourcing & BPO
  • Startup
  • 11–50
ADDMORE Outsourcing is a BPO division of ADDMORE Services that partners with various international companies who like to optimize their operations with value-filled resources. Our key focus is to provide efficient services and solutions, streamlining the work flow of our clients, thereby enhancing their business efficiency, productivity and profit.
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Job description

Follow up on routine overdue accounts politely and professionally, under guidance.

  • Contact customers about overdue balances
  • Record promises to pay and follow up
  • Report on collections status

Requirements: 1–4 years in collections or AR; courteous, confident communication. 

Tools: QuickBooks, Excel.

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