Sales Estimator

This is a remote position.

Sales Estimator

Role Overview

Department: Sales

Reporting to: Sales Director

The Sales Estimator is responsible for providing technical and commercial support to the UK Sales team, with a primary focus on supporting Account Executives in the development, costing, and quotation of electronic security solutions. The role involves preparing accurate and commercially viable quotations, conducting technical site surveys, developing scopes of work, identifying appropriate equipment and solutions, and coordinating with internal teams, manufacturers, and suppliers to ensure customer requirements are met. You will also manage a portfolio of smaller customer accounts and opportunities, providing quotations, maintaining customer relationships, and identifying opportunities for account development. The position requires technical knowledge, commercial awareness, organisational skills, and customer relationship management to support profitable growth and high levels of customer satisfaction.

Key Responsibilities

Primary responsibilities:

·       Provide technical and commercial support to Account Executives across the UK, assisting with the development of electronic security solutions and project opportunities

·       Prepare accurate and professional quotations, estimates, proposals, and technical scopes of work for new and existing customers

·       Conduct technical site surveys to establish customer requirements, assess existing systems and identifying appropriate security solutions

·       Develop bills of materials, equipment schedules, and supporting technical documentation required for customer proposals

·       Work with manufacturers, suppliers, Engineers, and internal Technical teams to establish equipment requirements, technical suitability, availability, and pricing

·       Coordinate with internal teams, Engineers, suppliers, and subcontractors to ensure project timelines are met

·       Support Account Executives with larger / more complex opportunities, including technical clarification, quotation development, and customer presentations

·       Ensure quotations are prepared in accordance with company commercial processes, margin expectations, and approval requirements

·       Manage the quotation process for small works opportunities, ensuring customer requirements are accurately captured and quotations are issued within agreed timescales

·       Coordinate with internal teams, Engineers, suppliers, and subcontractors to obtain technical information, pricing, and delivery timelines

·       Review customer requirements and existing system information to identify appropriate equipment, solutions, and associated costs

·       Maintain accurate quotation records, ensuring that opportunities, quotations, and relevant customer information are recorded within Scorecard and other required systems

·       Support the commercial handover of awarded works, ensuring scope, pricing, customer requirements, and relevant documentation are clearly communicated.

·       Maintain accurate customer account information, opportunity records, and sales forecasts.

Secondary responsibilities:

·       Manage an assigned portfolio of smaller customer accounts, maintaining regular customer contact and ensuring enquiries and quotation requests are handled professionally and promptly

·       Provide customers with technical guidance and support relating to their existing electronic security systems

·       Maintain effective communication and stakeholder relationships with customers and internal colleagues

·       Prepare and deliver presentations to prospective and existing customers as required

·       Maintain awareness of market trends, competitor activity, and manufacturer product ranges relevant to the Electronic Security industry.

Key Skills Required

Essential:

·       Strong technical understanding of electronic security systems, including CCTV, access control, and associated technologies

·       Ability to interpret technical drawings, specifications, site survey information, and customer requirements

·       Experience preparing quotations, estimates, bills of materials, and technical scopes of work

·       Strong commercial awareness, including understanding of project costs, margins, and profitability

·       Excellent organisational skills and ability to manage multiple quotations and customer requirements simultaneously

·       Strong written and verbal communication skills

·       Ability to work collaboratively with Account Executives, Technical teams, Engineers, manufacturers, and suppliers

·       Strong customer service and relationship management skills

·       Ability to work independently while recognising when technical or commercial escalation is required

·       Strong analytical and problem-solving skills

·       Proficiency in Microsoft Office and relevant quotation, CRM, and sales reporting systems

·       Driven, self-motivated, and results-oriented

·       Willingness to travel to customer sites and work as part of a wider UK and global team

Desirable:

·       Experience managing customer enquiries and smaller accounts

Education / Certification / Licence Requirements

Essential:

·       Valid driver’s licence

Desirable:

·       Industry-specific certifications

·       Degree in Engineering or a related field or equivalent certifications

Work Environment

The position is a hybrid position with visits to customers and work sites in the field. You will regularly perform work-related travel which includes some global travel.