Account Executive

This is a remote position.

Account Executive

Role Overview

Department: Sales

Reporting to: Sales Director

The Account Executive is responsible for managing and developing customer relationships and profitable project sales within the Electronic Security sector. The role involves creating and executing a strategic business plan, identifying and developing new project opportunities, conducting site surveys, preparing lifecycle plans, and producing accurate and professional quotations and proposals. The Account Executive will combine commercial acumen, technical knowledge, and relationship management skills to identify opportunities, maintain strong client partnerships, and achieve business objectives.

Key Responsibilities

Primary responsibilities:

·       Develop and execute a business plan for new and existing customers that supports the attainment of company sales goals and profitability

·       Develop UK-based organisations and customer accounts to generate profitable electronic security project opportunities

·       Generate, qualify, and respond to new UK sales opportunities, including proactive prospecting and targeted account development

·       Prepare and present professional, accurate proposals, estimates, and commercial offers in accordance with company processes and margin expectations

·       Provide accurate monthly and annual sales forecasts, pipeline updates, and bookings projections to Management

·       Achieve the annual UK personal bookings target and applicable margin objectives

·       Conduct technical site surveys and establish customer requirements, project scope, and solution considerations

·       Develop and present lifecycle reports and technology refresh recommendations for customer security systems

·       Maintain regular customer engagement, including MBRs and QBRs, to review account plans, project performance, customer satisfaction, and future project opportunities

·       Ensure high standards of quality, commercial governance, and compliance across proposals and completed works

·       Maintain accurate customer, opportunity, activity, and forecast information within the company CRM and other required systems

Secondary responsibilities:

·       Produce and deliver presentations to prospective clients

·       Manage and coordinate pre-qualification submissions and customer tender requirements

·       Maintain effective communication and stakeholder relationships with customers and internal colleagues

·       Where necessary, recognise the requirement to amend sales proposals to ensure the company is still efficient and profitable

·       Maintain awareness of market trends, competitor activity, and manufacturer product ranges relevant to the Electronic Security industry

·       Identify opportunities to expand customer relationships through additional sites, technologies, and project solutions

·       Ensure awarded projects are handed over clearly, including customer requirements, agreed scope, commercial terms, and expectations

Key Skills Required

·       Negotiating skills

·       Computer literate

·       Knowledge of the Electronic Security industry

·       Highly energetic and results-oriented and a strong team player and communicator

·       Ability to work under pressure in a structured environment

·       Conversant with company products / systems / solutions relevant to your designated vertical market and their value propositions

·       Strong verbal / written communication and outstanding presentation skills required

·       Demonstrated ability to influence others

·       Ability to work independently

·       Strong analytical skills necessary to resolve problems and look for solutions

·       Strong financial analytical skills

·       Strong ability to facilitate a collaborative working environment for customers and team members

·       Driven and self-motivated

·       Willingness to travel and work in a global team of professionals

Experience Required

·       Previous Experience within the Electronic Security industry

·       Minimum of 2 years’ experience selling to end users

Certification / Licence Requirements

Essential:

·       Valid driver’s licence

Desirable:

·       Industry-specific certifications

·       Degree in Engineering or a related field or equivalent certifications

Work Environment

The position is a remote-first position with visits to customers and work sites in the field and occasional meetings in the company’s London office. You will regularly perform work-related travel which includes some global travel.