XTN-594C521 | FIELD SALES ACCOUNT EXECUTIVE - SB HEALTHCARE

As an Account Executive on the SB Healthcare team, you'll own the full sales cycle, from prospecting to close, for a large inherited book of Small Business healthcare accounts. These customers are demanding and expect immediate, dependable responses, and many of the relationships are sensitive. You'll treat this portfolio as something that is yours to protect, not just a number to hit.   You bring proven expertise selling UCaaS solutions, a strong grasp of how AI is reshaping the buyer conversation, and the discipline to keep a healthy, forecastable pipeline. This headcount carries a full running quota from day one. Onboarding is a few weeks, largely self-paced, so you'll need to take initiative, multitask and adapt quickly in a fast-paced environment. Your manager and teammates will work with you to get you up to speed.

• Work Where You Work Best: Thrive in a fully remote environment from your own home office.
• Protect Your Loved Ones: Access comprehensive, top-tier healthcare coverage for you and your dependents.
• Prioritize Your Peace: Take advantage of extensive mental wellbeing programs designed for you and your family.
• Unplug and Explore: Enjoy a highly competitive vacation policy that gives you the time you need to disconnect.
• Belong From Day One: Step into a workplace culture deeply rooted in empathy, diversity, and genuine inclusion.

• Own the end-to-end sales cycle for a large book of SB healthcare accounts: prospect, qualify, demo, negotiate, and close.
• Protect and grow existing customer relationships with prompt, reliable responses to demanding customers.
• Build and maintain an accurate, healthy pipeline with disciplined CRM hygiene and reliable forecasting.
• Diagnose each customer's business problems, then position UCaaS and AI-powered solutions in terms of measurable value.
• Hit and exceed daily, weekly and quarterly KPIs and attainment targets.
• Quickly build healthcare-segment knowledge through self-paced training and coaching from your manager and peers.
• Collaborate with peers and leadership to refine messaging, share best practices, and win as a team, including in-person team gatherings.

Must-Have Expertise

• Integrity first: Strong character and a clean professional background are the first requirement, ahead of sales skill. You handle sensitive customer relationships with honesty, discretion and accountability.
• UCaaS: Demonstrated experience selling Unified Communications as a Service (voice, video, chat, contact center), or comparable solution sales. You understand the competitive landscape and can articulate value against incumbents.
• Consultative selling with real comprehension: You understand a prospect's business problem before positioning a solution, rather than pitching features. You can handle nuanced conversations, follow instructions precisely, and bring a proactive, solution-driven mindset.
• AI fluency: Comfortable positioning AI-driven capabilities to customers in measurable terms, and using AI tools to speed up your own selling: research, outreach, and deal intelligence.
• Pipeline management: Rigorous pipeline hygiene and forecasting discipline are part of how you work. With a large inherited book, you keep every opportunity current, qualify honestly, and can defend a commit number.

Who You Are

• Strong foundation, not a blank canvas: You already know how to sell, and you're coachable and eager to become a healthcare-segment specialist.
• Fast starter: Patient and thorough, yet ready to get into the field quickly on your own initiative. You handle self-paced learning and a full quota at the same time.
• Disciplined and persistent: You keep up activity and follow-through against demanding daily and weekly KPIs and sales goals.
• Reliable: Your attendance and commitment are rock solid. Outside of genuine emergencies or illness, you show up, because one unplanned absence can disrupt a large account book.
• Independent operator: Self-sufficient and resilient. You own your number, manage your time, and take initiative without waiting to be told.
• Team collaborator: You work well with your manager and peers, share what's working, welcome feedback, and raise the whole team's game. You keep pace with a dynamic, high-performance team.
• Present and engaged: You take part in quarterly team gatherings and are physically present when needed, because culture and camaraderie matter as much as the number.
• Growth-minded: Hungry to earn and exceed targets, eager to own the role, and showing leadership potential you want to develop over the long term with mentorship.

• Healthcare industry or healthcare-account sales experience. Not required; candidates with a strong sales foundation will be trained on the vertical.
• Experience in a fast-paced SaaS or communications sales environment.
• Track record of competitive displacement wins.
• Familiarity with modern sales tooling and forecasting platforms.