Patient Services Specialist- Pelvic Health Center - UW Medical Center- Northwest

Job Description

UW Medical Center Northwest - Pelvic Health Center/ location: Northwest campus- McMurray Medical Building) has an outstanding opportunity for a Patient Services Specialist 2.

WORK SCHEDULE

• Full-time, 100% FTE (40 hours per week)

• Mondays- Fridays/ 8:00am- 5:00pm

• On-site/No Telework

DEPARTMENT DESCRIPTION

The Pelvic Health Center provides comprehensive, compassionate and patient-centered care for simple and complex pelvic floor conditions.

We bring together specialist from a variety of services, including female urology, urogynecology, physical therapy and physical medicine rehabilitation so that each patient gets the individualized medical or surgical care they need.

Staffed by nationally recognized and board-certified professionals, we are dedicated to giving you the finest care available for any pelvic floor disorder and offer services at UW Medical Center - Northwest.

POSITION HIGHLIGHTS

• Conveniently located near public transportation

• Make a difference for the patients and employees we serve

• Opportunity to provide career growth

PRIMARY JOB RESPONSIBILITIES

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging  

• Scheduling provider and ancillary service appointments

• Obtaining patient demographic, financial, and clinical information

• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery

• Other duties as requested

REQUIREMENTS

• High school graduation or equivalent AND

• One year of healthcare, administrative, or customer service experience

• OR

• An equivalent combination of education/experience

• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration

ABOUT UW MEDICAL CENTER-NORTHWEST

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.

Excellence. Exploration. Education.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Compensation, Benefits and Position Details

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ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER 

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. 

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.