Patient Services Specialist - Diabetes Institute - UW Medical Center - ( South Lake Union)

Job Description

UW Medical Center - Diabetes Institute ( South Lake Union) has an outstanding opportunity for a Patient Services Specialist 2.

WORK SCHEDULE

• Full-time 100% FTE (40 hours per week)
• Day Shift
• Mondays- Fridays/8:30am-4:00pm
• On-site/No Telework

WORK LOCATION

750 Republican St, Unit F

Floor Three

Seattle, WA 98019

DEPARTMENT DESCRIPTION

The Diabetes Institute is the first of its kind in the Pacific Northwest, integrate advanced care for patients with all types of diabetes, including Type 1, Type 2 and more unusual forms of diabetes that may develop in conjunction with other medical conditions and/or treatments. We also provide specialty care for patients with diabetes, including cardiology, weight loss, nephrology and podiatry.

Located in a new, state-of-the-art building on UW Medicine’s South Lake Union campus, the Diabetes Institute brings together research and clinical care. Our patients have access to the following care:

• Education on all aspects of living with diabetes, including individual and group classes taught by Certified Diabetes Educators (CDEs)
• Nutritional counseling for patients and their families with a Registered Dietitian (RD/CDE)
• Metabolic and bariatric surgery consultation
• Mental health services for patients living with diabetes
• Transition clinic for young adults with diabetes transitioning from Children’s Hospital to adult care
• Cardiology evaluation and consultation for patients with diabetes
• Echocardiogram (resting echo and stress/treadmill echo)

The Diabetes Institute is an accredited American Diabetes Association program and offers support groups for patients with Type 1 and Type 2 diabetes.

POSITION HIGHLIGHTS

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

PRIMARY JOB RESPONSIBILITIES

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging  
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

ABOUT UW Medical Center- Montlake

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As one of the top hospitals in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in multiple specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

UW Medical Center is proud to be recognized with Magnet Hospital status by the American Nurses Credentialing Center. As a teaching hospital and research center, we're deeply committed to the enhancement of care for our patients-as well as the professional growth of our staff.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound

Transit’s light rail station across the street.

Excellence. Exploration. Education

Excellence. Exploration. Education.

Compensation, Benefits and Position Details

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ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER 

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. 

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.