Patient Services Specialist - Northwest Sport Therapy Medicine - UW Medical Center - Northwest

Job Description

UW Medical Center- Sport Therapy Medicine ( location: Northwest )- Outpatient Medical Center has an outstanding opportunity for a Patient Services Specialist 3.

WORK SCHEDULE

• Full-time/Days ( 100% FTE)
• Mondays- Fridays
• On-site/No Telework

POSITION HIGHLIGHTS

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

DEPARTMENT DESCRIPTION

Located in North Seattle, our sports medicine clinic successfully treats a comprehensive list of muscle and joint problems. Whether your pain results from playing sports or is due to an on-the-job injury, we offer surgical and non-surgical treatments—all from board-certified specialists.

For instance, our team consists of physicians working in primary care, sports medicine, and rehabilitation, along with orthopedic surgeons, and podiatric surgeons. Many of our care providers are accepting new patients. 

Whether you’re suffering from a condition such as a torn meniscus, ACL tear, or knee ligament injury or simply want to improve your performance, our specialists will help get you back on top of your game.

PRIMARY JOB RESPONSIBILITIES

• Processes incoming referrals for the UW Medicine Northwest Sport Therapy including clinic visits and imaging requests.·
• Assist with developing and maintaining list of diagnosis treated by provider·
• Schedules patient appointments·
• Obtains and verifying demographic and financial information·
• Processes patient paperwork·
• Triages patient telephone calls to clinical staff·
• May provide clinic charges for visit types, procedures to patients or prospective patients to the clinic.·
• Contacts review organizations and insurance companies to ensure prior approval requirements are met before patients enter the system such as pre-authorization and referrals; present necessary medical information such as history, diagnosis, prognosis, and length of stay prior to admissions; provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.
• Obtains all necessary medical records, diagnostic studies, pathology items, etc. that are needed for patient care.
• Scheduling: Clinic· Schedule patient appointments by following the appropriate guidelines by clinic, department and physician.·
• Enter directly into appointment system or triage to appropriate person.·
• Provides scheduling options for Sport Therapy location
• Other duties as requested

REQUIREMENTS

• High School graduation or equivalent
• AND two years Patient Services Specialist 2 experience.
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

ABOUT UW MEDICAL CENTER-NORTHWEST

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.

Excellence. Exploration. Education.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Compensation, Benefits and Position Details

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ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER 

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. 

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.