Cash Apps Specialist I, SBO Cash Management, Full-Time, Days, Baptist Jacksonville

About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. 

Baptist Health is hiring a Cash Applications Specialist to join our Single Billing Office (SBO) Cash Management team at Baptist Jacksonville in Jacksonville, FL. This is a full-time day shift opportunity.

The SBO Cash Applications team supports both hospital and professional billing by ensuring patient payments are accurately processed and applied. In this role, you will review daily cash receipts, reconcile payment discrepancies, manage credit balances, and process refunds when appropriate. The ideal candidate has medical billing and revenue cycle experience, strong attention to detail, and a commitment to delivering a positive patient experience through accurate and timely payment processing.

Cash Applications Specialist Job Responsibilities:

• Serve as a liaison for the SBO Cash Applications team, supporting both hospital billing (HB) and professional billing (PB).
• Process daily cash receipts and analyze remittance information to ensure payments are accurately posted.
• Review and reconcile undistributed payment and payment error queues.
• Review patient-pay credit balance queues, apply credits, and process refunds when appropriate.
• Process high volumes of correspondence and provide administrative support to the cash applications team.
• Apply knowledge and experience in either hospital or professional billing while working toward competency across all SBO billing areas.
• Support accurate cash application processes that contribute to a positive patient and family experience.

Cash Applications Specialist Experience:

• Required: 1–2 years of medical billing experience.
• Required: 1–2 years of healthcare revenue cycle experience.
• Required: 1–2 years of billing experience.
• Required: Epic experience.
• Experience with either hospital billing (HB) or professional billing (PB) preferred.

Cash Applications Specialist Education & Credential Requirements:

• Required: High school diploma.

If you are interested in this Cash Applications Specialist position at Baptist Jacksonville, please apply now!

This is a remote opportunity, candidate must work in the following remote approved states: AL, FL, GA, ID, IN, KY, LA, MS, NC, OH, OK, OR, SC, SD, TN, TX, VA, WV, WY

Serves as a liaison for the SBO Cash Applications Team within the SBO vertical which includes both hospital and professional cash
• Accountable for processing all daily cash receipts , analyzing the remittance to ensure payments are posted accurately
• Additionally, they are responsible for reviewing & reconciling undistributed and other payment error queues, patient pay credit balance queues to apply credits or process refunds when appropriate
• Administrative support to process high volumes of correspondence
• Experience and be well versed in either HB or PB while working toward competency in all areas of the SBO
• The ultimate goal is to deliver the most remarkable patient experience, in every dimension, every time, related to how the proper handling of cash receipts impacts patients and their families.

Primary Location: